Order Management Specialist

Job title: Order Management Specialist

Location: Dammam, Saudi Arabia

Responsibilities

• Handle the entry and processing of customer orders in the system, ensuring all information is complete, correct, and aligned with company policies.
• Collaborate with Sales, Finance, and Production teams to ensure timely and efficient order fulfillment.
• Serve as the primary point of contact for customers regarding order status, delivery timelines, and issue resolution.
• Monitor inventory levels to ensure product availability and coordinate replenishment as needed.
• Maintain accurate records of orders, invoices, and delivery confirmations for audit and reporting purposes.

Qualifications and Experience

• Bachelor's degree in Finance, Business Administration or related field.
• Minimum of 3-5 years of experience in Order Management.
• Excellent communication and interpersonal skills to collaborate effectively with various stakeholders.
• Fluency in English.