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Order Management Specialist

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Job title: Order Management Specialist

Location: Dammam, Saudi Arabia



Responsibilities

  • Handle the entry and processing of customer orders in the system, ensuring all information is complete, correct, and aligned with company policies.
  • Collaborate with Sales, Finance, and Production teams to ensure timely and efficient order fulfillment.
  • Serve as the primary point of contact for customers regarding order status, delivery timelines, and issue resolution.
  • Monitor inventory levels to ensure product availability and coordinate replenishment as needed.
  • Maintain accurate records of orders, invoices, and delivery confirmations for audit and reporting purposes.


Qualifications and Experience

  • Bachelor's degree in Finance, Business Administration or related field.
  • Minimum of 3-5 years of experience in Order Management.
  • Excellent communication and interpersonal skills to collaborate effectively with various stakeholders.
  • Fluency in English.

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