Qureos

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ORM Executive

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We are looking for a Senior ORM Executive to manage and enhance our brand’s online reputation during the night shift. The ideal candidate will monitor brand mentions, handle online feedback, resolve issues proactively, and maintain a strong and positive digital image for the company.

Key Responsibilities:

  • Monitor and track brand mentions, reviews, and online discussions across all digital platforms.
  • Respond to customer feedback, complaints, and inquiries promptly and professionally.
  • Develop and implement ORM strategies to build and protect the brand’s reputation.
  • Coordinate with the marketing, PR, and content teams for consistent communication.
  • Manage and resolve online crises effectively.
  • Prepare detailed ORM reports and share insights with management.
  • Stay updated on the latest ORM tools, trends, and best practices.

Requirements:

  • Bachelor’s degree in Marketing, Communications, or related field.
  • Minimum 3+ years of experience in ORM, Social Media Management, or Digital PR.
  • Excellent written and verbal communication skills.
  • Strong understanding of ORM tools such as Google Alerts, Mention, Brand24, or similar.
  • Experience in crisis handling and reputation recovery.
  • Ability to work independently and handle tasks efficiently during the night shift.

What We Offer:

  • Competitive salary package
  • Professional growth and career advancement opportunities
  • Supportive and collaborative team culture
  • On-site night shift work environment

Job Type: Full-time

Pay: Rs80,000.00 - Rs100,000.00 per month

Application Question(s):

  • Are you comfortable with the night shift?
  • What is your current salary package?
  • What is your expected salary package?

Work Location: On the road

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