Amazon Now operations is looking for an experienced area manager with a strong record of achieving results. We are looking to hire a Manager, to join the team that redefines fast delivery, helps us build and run this new service for our customers, & oversee 3P on the road (OTR) Operations.
When you join Amazon as an area manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues/teams to address challenges, which means no two days will be the same.
Key job responsibilities
- Promote a culture of safety and wellbeing
- Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
- Manage OTR operations with 3P to drive the weekly, monthly, and quarterly plan in-line with other stakeholders management.
- Manage OTR Supervisors to have a standardized daily routine for supervisors managing UTR in each dark store
- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyze performance and suggest process improvements to optimize work and improve customer experience
- Collaborate with other managers to standardize shift processes
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.