Outbound Call Center Agents/ CSR- Part & Full Time

1AZ0 Marketing Pvt Ltd.

Full Job Description

* Candidates must have strong communication and leadership skills.

* Proficiency in English.

Qualifications

Sales and Customer Support skills

Excellent communication and problem-solving skills

Strong organizational and multi-tasking skills

High school diploma or equivalent is required; additional education or certification in customer service or Basic Salary + Commission

Responsibilities:

• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Job Types: Full-time, Contract

Pay: Up to Rs40,000.00 per month

Application Question(s):

• Do you live near Gulistan e Johar, Karachi?

Language:

• english with fluency (Required)

Work Location: In person