About the Role
You will ensure all customer/store orders are picked, packed, and dispatched within SLAs.
Responsibilities
- Plan and execute outbound picking operations across ambient and cold chain
- Monitor picking accuracy, packing standards, and loading.
- Track and establish outbound KPIs (PPH, accuracy %, cut-off adherence, OTIF).
- Coordinate with transport for vehicle loading and dispatch.
- Resolve exceptions (shortages, damages, delays).