Outbound Sales Agent

Job description

NAOS CX is Hiring | Outbound Sales Agent

Job Title: Outbound Sales Agent

Campaign Type: US-Based Telesales

Key Responsibilities

• Contact potential or existing customers via phone based on a list of existing warm leads
• Follow call scripts to ensure consistent communication & compliance
• Identify customers' needs & present products or services
• Convert leads into sales
• Achieve daily/weekly/monthly targets
• Upsell or cross-sell when appropriate
• Handle objections professionally & provide persuasive responses
• Follow up on interested prospects & maintain accurate records of calls & outcomes
• Update information in CRM
• Maintain product knowledge up-to-date
• Actively share feedback from customers to help improve products or marketing strategies

Work Schedule & Shift Details

• 9 hours on site as follows:
• 2 hours working
• 15 minutes break
• 1h 45 min. working
• 1 hour lunch break
• 2 hours working
• 15 minutes break
• 1h 45 min. working
• Days off: Saturday and Sunday as the customer base is located in the US
• Starting Time: Either 4PM or 5 PM - both in Cairo Time

NB: Shifts are fixed but may be adjusted based on business needs

Compensation Package

Total Monthly Gross Package:

• First 2 Months:
• Base Salary 11,000 EGP gross
• Attendance Bonus: 2,000 EGP gross
• KPI Bonus: 2,000 EGP gross
• Transportation Allowance: Approx. 1,300 EGP
• After 2 months
• Base Salary 13,000 EGP gross
• Attendance Bonus: 1,000 EGP gross
• Commissions based on the number of sales: 500 EGP per confirmed sale
• Transportation Allowance: Approx. 1,300 EGP

Training Length: 5 days

Training Payment = 1,000 EGP paid with 1 month in arrears (you need to be in production for 1 calendar month)

Benefits:

• Social & Medical insurance (social insurance is mandatory)
• Overnight transportation allowance (after 12:00 AM before 06:00pm)

Hiring Process

• First Interview: With the NAOS Talent Acquisition Team On-Site
• Writing Skills Assessment: In NAOS Solutions Premises
• Second Interview: With the Account Manager
• Final Filtration: With Client

Why Join NAOS CX?

• Join a leading US Sales campaign with clear career growth
• Fixed night shifts (work-life stability)
• Professional work environment in Maadi

Kickstart your CX career with NAOS CX – Apply Now!

Job Types: Full-time, Permanent

Pay: E£15,300.00 - E£22,000.00 per month