Outlet Cashier

OVERVIEW/BASIC FUNCTION:

RESPONSIBILITIES:

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  Comply with hotel financial and audit policies
• Accurately process guest bills and payments.
• Safeguard cash and other payment instruments including cc machine
• Collect assigned cash float and verify amount as per float sheet
• Ensure receipt printer, POS terminal and payment devices are functioning
• Generate bills strictly through the POS system
• Apply discounts, promotions or vouchers only with proper authorization
• Ensue all voids or corrections are approved and documented.
• Verify credit card transaction amount before processing, ensure successful authorization and provide guest copy of receipt
• Room posting, ensure guest name, room number and signature is verified and accurately posted to the correct room.
• Never leave cash drawer unattended and POS login credentials are not shared
• Report any cash discrepancies immediately to finance
• Close POS shift and generate required reports
• Reconcile cash, card, and room charge totals with POS report
• Coordinate with Front office & Food and Beverage department.

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  Is responsible for internal auditing of House Funds as well as other internal controls as needed.

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  Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

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  Any other duties as required and assigned by Finance department.

QUALIFICATIONS:

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  Experience: Minimum one year outlet cashier handling experience.

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  Education: High school diploma; related college courses.

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  General Skills: Must be able to perform job functions with attention to detail, speed and accuracy;

prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

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  Technical Skills: Ability to input and access information into spreadsheet software; ability to maintain

concentration and think clearly; ability to prioritize, organize and follow-up; ability to promote positive relations with vendors and staff alike; ability to count cash accurately and quickly; ability to maintain confidentiality of cash transactions; ability to perform job functions with minimal supervision; ability to remain stationary at assigned post for extended periods of time; ability to focus on details and resolve numerical problems; ability to work cohesively with other departments and co-workers as part of a team.

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  Language: Required to speak, read and write English, with fluency in other languages preferred.

• Licenses & Certifications: None required.

Located on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.