Outlet Host/Hostess - Fresh Harvest Buffet

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience.

ESSENTIAL JOB FUNCTIONS:

• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
• Maintain a professional and positive attitude at all times
• Maintain complete knowledge of the menu offerings
• Escort guest to their table
• Communicate clearly to management and other host to ensure that the restaurant operates efficiently
• Thank guests with genuine appreciation and provide a fond farewell
• Answer restaurant telephone courteously and efficiently
• Speak to guests and co-workers using clear, appropriate and professional language
• Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings
• Notify management of maintenance repair issues
• Complete any additional reasonable requests by management