Outlet In-charge

job Summary:

The Outlet in Charge is responsible for overseeing the daily operations of the retail outlet, ensuring excellent customer service, achieving sales targets, managing staff, maintaining inventory accuracy, and ensuring the outlet operates efficiently and professionally.

Key Responsibilities:

• Supervise daily outlet operations and ensure smooth workflow.
• Monitor sales performance and work toward achieving sales targets.
• Provide excellent customer service and handle customer complaints professionally.
• Manage, train, and motivate outlet staff.
• Prepare staff schedules and monitor attendance and performance.
• Ensure proper display and merchandising of products.
• Monitor stock levels and coordinate with the warehouse for replenishment.
• Conduct regular inventory checks and report discrepancies.
• Handle cash, billing, and daily sales reports accurately.
• Ensure cleanliness, safety, and organization of the outlet.
• Implement company policies and operational procedures.
• Coordinate with management regarding operational issues and improvements.

Requirements:

• High school diploma or bachelor’s degree in Business Administration or related field.
• Previous experience in retail or outlet supervision.
• Strong leadership and communication skills.
• Good problem-solving and customer service abilities.
• Basic computer and POS system knowledge.
• Ability to work under pressure and manage a team.

Preferred Skills:

• Sales and negotiation skills.
• Team management and leadership.
• Inventory control knowledge.
• Time management and organizational skills.
• Working Conditions:
• Retail store environment.

Flexible working hours, including weekends and holidays if required.

Work Location: In person