Outlet Manager (Restaurant Bar)

The successful candidate will oversee the overall operations of our restaurant bar located within a 5-star hotel. Their role includes strategic leadership, financial management, guest satisfaction, and team development. We are seeking a visionary leader with a proven track record in hospitality management, a passion for delivering exceptional service, and a dedication to driving profitability and growth.

Key Responsibilities:

• Provide strategic direction and leadership to achieve business objectives, including revenue targets, guest satisfaction, and operational excellence.
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  Manage finances through budgeting, forecasting, cost control, revenue optimization, and analyzing financial reports and key performance indicators to identify areas for improvement.
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  Develop and implement operational policies, procedures, and standards to ensure consistency and quality across all business areas.
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  Oversee customer service operations, ensuring exceptional guest experiences through staff training, feedback mechanisms, service standards, and prompt handling of complaints to foster high satisfaction levels.
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  Identify opportunities for business growth and expansion, such as exploring new markets, launching franchise opportunities, opening additional locations, or diversifying services/products offered to reach a broader customer base.
• Stay updated on industry trends, market developments, and competitor activities, and make strategic recommendations accordingly.
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  Develop and implement marketing initiatives and special events to attract new customers, enhance brand visibility, and drive revenue growth.


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  Foster collaboration across different brands within the F&B division to leverage collective strengths and resources.
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  Collaborate with the HR department to ensure proper staffing levels, performance evaluations, and adherence to company policies.
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  Ensure compliance with all relevant laws, regulations, and industry standards, including food safety, alcohol service, health, safety, and sanitation.
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  Collaborate with lessors’ management to maximize synergy and efficiency.
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  Develop and maintain positive relationships with guests, suppliers, vendors, and other stakeholders, ensuring high satisfaction and loyalty.

Skills and Qualifications:

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  Proven experience in hospitality management, preferably in a luxury hotel or upscale restaurant bar environment.
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  Culinary, hospitality, or business management degree or equivalent certification
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  Strong leadership and management skills, with the ability to inspire, motivate, and develop a high-performing team.
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  Excellent communication, interpersonal, and negotiation abilities, with a customer-centric approach to service delivery.
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  Financial acumen, including budgeting, forecasting, financial analysis, and cost control.
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  Knowledge of food and beverage operations, including menu development, culinary trends, and mixology.
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  Attention to detail and a passion for delivering exceptional guest experiences.
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  Ability to thrive in a fast-paced, dynamic work environment, with a flexible and adaptable mindset.
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  Strong problem-solving skills and the ability to make sound decisions under pressure.
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  Commitment to upholding the highest standards of professionalism, integrity, and ethics.
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  Flexibility to work evenings, weekends, and holidays as needed.