Outlets Manager

We are seeking a dynamic and experienced Outlet Manager to join our team. As an Outlets Manager, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring exceptional customer service, and driving financial performance.

• Manage inventory levels and stock control to optimize resources and minimize waste
• Develop and implement strategies to increase revenue and profitability of the outlet
• Prepare and analyze financial reports, implementing corrective actions as necessary
• Oversee and optimize staffing levels to meet operational demands and special events
• Ensure high standards of food quality, presentation, and customer service
• Conduct regular team briefings and training sessions to enhance product knowledge and service skills
• Maintain and update guest history records to facilitate personalized service for repeat customers
• Ensure compliance with food safety and hygiene standards
• Manage the outlet's budget, controlling costs without compromising quality
• Collaborate with other departments to support overall business objectives
• Resolve customer complaints promptly and professionally
• Implement and monitor promotional activities to drive sales and customer engagement