Qureos

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Outlets Manager

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We are seeking a dynamic and experienced Outlet Manager to join our team. As an Outlets Manager, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring exceptional customer service, and driving financial performance.

  • Manage inventory levels and stock control to optimize resources and minimize waste
  • Develop and implement strategies to increase revenue and profitability of the outlet
  • Prepare and analyze financial reports, implementing corrective actions as necessary
  • Oversee and optimize staffing levels to meet operational demands and special events
  • Ensure high standards of food quality, presentation, and customer service
  • Conduct regular team briefings and training sessions to enhance product knowledge and service skills
  • Maintain and update guest history records to facilitate personalized service for repeat customers
  • Ensure compliance with food safety and hygiene standards
  • Manage the outlet's budget, controlling costs without compromising quality
  • Collaborate with other departments to support overall business objectives
  • Resolve customer complaints promptly and professionally
  • Implement and monitor promotional activities to drive sales and customer engagement

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