Outpatient Receptionist/Billing & Court Specialist

POSITION SUMMARY: The Outpatient Receptionist / Court Specialist is responsible for providing reception services and administrative support as well as billing assistance for the Outpatient Therapy team, the Outpatient Coordinator & Outpatient & Telemedicine Services at Wyoming Behavioral Institute. These functions include answering phones, providing reception support for the WBI Outpatient function. Duties include following up with some billing tasks and basic administrative functions for this team. Duties may include completion of pre-authorization of clients through various insurance companies, entering billing data scheduling or client tracking as well as providing general office and administrative support relating to the Outpatient therapy function including support with confidential patient records as required.

Court Specialist: This role will also have a primary focus to assist the Inpatient team with required administrative, clerical and technological support for Natrona County court hearings with a focus on orienting & supporting patients to attend court hearings, assist with technology interfaces to facilitate patient & physician attendance at required court hearings. Great attention to detail is required for coordination, tracking of milestones, scheduling, and attending to client needs and insurance requirements, records and scheduling needs. Must have familiarity and comfort levels with various technologies, Microsoft Suite including Word, Excel, Outlook, Zoom & Healthcare charting/Medical Records.

Must be comfortable in interacting and supporting patients in the Inpatient setting with mental health diagnosis & their families and caregivers. Healthcare experience and familiarity with healthcare processes including authorization and billing is highly preferred. Expected to give minimum of 4-weeks notice prior to voluntary resignation.

KNOWLEDGE, SKILLS AND EXPERIENCES REQUIRED:

Must be at least twenty-one (21) years of age and have a high school diploma or equivalent (documentation of completion is required). Must be in good mental health and physical condition and willing to work with psychiatric patients & families. Must have excellent customer service skills, attention to detail, healthcare office administrative skills.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• All employees working at Wyoming Behavioral Institute must be 21 years of age or older. Are you 21 years of age or older and/or will you be 21 within 30 days of your application date?
• This position requires a schedule from 7am to 4:30pm M-F. Can you regularly work these hours? (please answer Yes or No)

Experience:

• Reception/Administrative Healthcare: 1 year (Preferred)

Work Location: In person