Outreach Specialist

Outreach Specialist

Homeowner Solutions NY (HSNY)

Drive Results. Create Opportunity. Help Homeowners Take Control of Their Future.

Homeowner Solutions NY (HSNY) is expanding and seeking high-performing Outreach Specialists who are motivated by results, personal growth, and meaningful work. This role is ideal for individuals with a sales mindset who want to earn well while making a real difference in homeowners’ lives.

As an Outreach Specialist, you will be the first voice homeowners hear when seeking clarity around foreclosure or property distress. Your ability to build rapport, ask the right questions, and guide conversations will directly impact both client outcomes and your earning potential.

This is a consultative/appointment setting role—focused on delivering relevant information, trust, and opportunity, not pressure.

About Homeowner Solutions NY

Homeowner Solutions NY works with property owners facing foreclosure, inherited property challenges, and financial distress. Our approach is simple: educate first, advise responsibly, and empower homeowners to make informed decisions.

We combine industry expertise with empathy, providing homeowners with clarity and viable paths forward—while maintaining professionalism, transparency, and integrity at every step.

Role Overview

The Outreach Specialist is a front-line revenue and relationship driver. You will conduct outbound phone and email outreach, engage homeowners in meaningful conversations, and set qualified appointments for our Homeowner Advocates.

Your success is measured by:

· Quality conversations

· Appointment volume and show rate

· Accuracy of information gathered

· Professionalism and client experience

Key Responsibilities

· Master HSNY’s services, value proposition, and outreach campaigns

· Conduct high-volume outbound calls and email outreach

· Confidently engage homeowners and uncover their needs

· Educate prospects on how HSNY may be able to help

· Overcome objections professionally and ethically

· Qualify homeowners and schedule consultations with Homeowner Advocates

· Maintain accurate CRM notes and call documentation

· Work closely with internal teams to maximize conversion and client satisfaction

Ideal Candidate Profile

· Sales-driven with a strong desire to perform and earn

· Confident, persuasive, and articulate communicator

· High personal accountability and work ethic

· Competitive mindset balanced with empathy and integrity

· Coachable and receptive to feedback

· Resilient, organized, and consistent

Qualifications

· Experience in sales, appointment setting, outbound calling, or customer-facing roles preferred

· Strong verbal and written communication skills

· Professional phone presence with the ability to build trust quickly

· Bilingual a plus (not required)

· Excellent listening and qualifying skills

· Results-oriented and comfortable working toward performance goals

What We Offer

· Base salary plus uncapped commission potential

· Performance-driven culture with clear expectations and support

· Ongoing sales, communication, and industry training

· Consultative selling environment—no high-pressure tactics

· Opportunity to grow into senior outreach, advocacy, or leadership roles

· Purpose-driven work helping homeowners during critical moments

Why This Role Works

You’ll be rewarded for your performance, sharpen your sales skills, and make a tangible impact—helping homeowners find clarity when they need it most.

If you’re looking for a role where results matter, growth is encouraged, and integrity is non-negotiable, Homeowner Solutions NY is the place to build your career.

Apply today and start turning conversations into outcomes.

Pay: $60,000.00 - $120,000.00 per year

Ability to commute/relocate:

• Garden City, NY 11530: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service and/or Phone based telemarketing : 3 years (Required)

Work Location: In person