Outside Sales

CMA CGM, Kuwait, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for an Outside Sales to join our fast-growing and challenging organization.

Role

Develop and manage a customer portfolio in a specified geographic area in accordance with Agency Business Plan Management; Sell products and services related to it, while promoting Group image and values and manage a customer portfolio in a specified geographic area in accordance with Trade and the line. She/he sells products and services related to it while promoting Group's image and values.

• Identify the commercial market opportunities and prospects and follow up on the customers in order to develop and monitor the customer’s portfolios.
• To perform customer visits on a weekly basis as per given targets & commercial action plans and collect customer feedback in the Group system.
• Promote and sell all the Group products, non-Maritime products, tools, and services (i.e eCommerce, inter modal, value-added products, value-added services, contract logistics, and supply chain services, etc.).
• Receive, and qualify priority customers’ requests, in the function of their strategic importance, and process their requests.
• Inform her/his customers about all the company's services, updates, and new products regularly.
• Participate in establishing the commercial actions plan and ensure the correct customer segmentation is selected in her/his area.
• Relay quotation requests from her/his customers to HQ & closely follow up on the process.
• Coordinate her/ his actions with the Agency Commercial Inside in priority about customer and market knowledge including sales leads, communication, and follow-up whenever required.
• Ensure update of commercial data in the information system, identify the market and develop new business.
• Plan and conduct commercial visits according to the commercial action plan and produce a visit report
• Ensure follow-up on her/his customers' portfolio payment and contribute to recovering unpaid debt
• Participate in commercial events and develop a professional network within her/his commercial area
• Ensure the update of commercial data in the information system

Candidate Requirements

1. Education & Experience : Bachelor's degree in Marketing with 2-5 years of relevant experience, preferably in the shipping or logistics industry.
2. Skills & Competencies : Strong communication, negotiation, and stakeholder management skills; solid commercial acumen and strategic alignment.
3. Market & Customer Knowledge : Good understanding of shipping services, customer needs, and local market dynamics.
4. Technical Proficiency : Proficient in English and skilled in using computer software and IT applications for reporting and presentations.
5. Location & Mobility : Based in Dammam with a valid driving license for client visits and field activities.