Oversight Analyst

ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

Arizona Strategic Enterprise Technology office (ASET)

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures

Main Office Location: 100 N 15th Ave, Suite 400, Phoenix, AZ 85007

Salary: Up to $75,000.00

Grade: 24

Open Until Business Needs Are Met (1st Review of Resumes October 3rd, 2025)

Within ADOA, the Arizona Strategic Enterprise Technology office (ASET) has a mission to deliver forward thinking and secure IT solutions to state agencies through the expertise of a passionate and skilled workforce committed to superior customer service. This is fueled by a vision to become the information technology leader for the Arizona government, providing innovative and transformative services in the areas of Cyber Security, Cloud-technologies, Enterprise Applications and Data Analytics.

ASET is currently looking for an Oversight Analyst to support the Business Engineering team! This role is critical to the team’s success, partnering with resources across ASET to better understand the needs of our State agencies, and champion the technological solutions necessary for them to be successful. In this role you will be…

AN INDEPENDENT REVIEWER: Analyzing our customer agencies development and documentation of: business requirements, processes, and solution designs.
A TRUSTED AUTHORITY: Advising the Engagement Management team and customer agencies in the management and administration of the statewide Project Investment Justification (PIJ) process on a total portfolio of 50 plus projects with a cost value of $400 million plus.
A STRATEGIC PARTNER: Supporting the Engagement Management team in uncovering valuable technology based information about our state agencies.
A DRIVER OF EFFICIENCY: Uncovering areas for improvement, suggesting necessary documentation, and making recommendations to support different technology needs within state agencies as identified in the agencies annual IT Strategic Plan submission.
A CRITICAL CONTRIBUTOR: Providing reporting and analysis of critical information technology projects to select government bodies to include the Information Technology Authorization Committee (ITAC), Joint Legislative Budget Committee (JLBC) and the Governor’s Office of Strategic Planning and Budgeting (OSPB).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Project Investment Justification Support to understand full system life-cycle project management.
• Provide summary of projects for approval to director and other leaders as necessary.
• Understand all project phases including initiation, planning, execution (Waterfall, Agile-or hybrid approach), closing and monitoring.
• Develop and modify comprehensive reports and analysis for PIJ projects. Have an understanding of project requirements definitions, detailed work breakdown structure, schedule of milestones and deliverables, strategies, stakeholder communications and documentation.
• Evaluate and analyze when project issues, or changes submitted by the customers.
• Support project teams in defining and achieving project goals and escalate issues to assure prompt resolution.
• Provide consulting and services to multiple customers, committees and working groups.
• Take a customer-centric approach to problem solving: solicit customer feedback to improve service; respond promptly to requests for service and assistance; meet commitments; manage difficult or emotional situations; foster relationships and partnerships.
• Collaborate extensively with state personnel, contractors, consultants and vendors.
• Identify unique innovative approaches to achieve improved results.
• Analyze and document Internal processes and design and implement improved processes.
  

Knowledge of:

• Solid knowledge of modern IT
• Work flow diagrams
• Software development
• IT infrastructure to support planning
• Project Management methodologies

Skills in:

• Strong verbal, written and presentation skills
• Evaluation and problem solving
• Analytical skills
• Multi-tasking
• Adapt and quickly adjust to change
• Work in a fast paced environment
• Work with cross-functional teams
• Successfully communicate with all levels of an organization
• Attention to details within a project

Ability to:

• Build strong working relationships with executive, technical, and business stakeholders
• Be personable - Strong team/stakeholder interactions, meetings and communications
• Ability to work with IT professionals
  

• Bachelor’s Degree and/or 5 years of experience in business analysis (or equivalent experience).

• Background and reference check, including a criminal records verification

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note, enrollment eligibility will become effective after 27 weeks of employment
  

• If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance
• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer