Parent, Family, & Community Engagement / ERSEA Manager

CLASSIFICATION: Salary Exempt

BASIC FUNCTION: Responsible for the implementation of Parent, Family & Community Engagement program area and coordination, management, and planning of Family Services and Governance. Implement and maintain compliance with all Head Start Performance Standards and licensing regulations. Responsible for data management for Parent, Family Engagement and Family Services; which includes collecting, monitoring, analyzing, applying, planning and reporting. Responsible for and ensure the program operations of the Head Start goals and objectives are met and exceeded in the program areas of Enrollment, Recruitment, Selection, Eligibility, and Attendance (ERSEA). Responsible for data management, compliance, monitoring, planning and reporting. Responsible for the coordination, management, and planning of Parent Policy Council.

QUALIFICATIONS:

1. Education/experience- BA, BS degree in social work, psychology, mental health or related field. LSW preferred.

2. Demonstrate an aptitude for accurate record keeping, reporting and writing.

3. Maintain flexibility in meeting job responsibilities.

4. Show the ability to function effectively and appropriately with various community agencies, programs and professionals. Maintain a professional image while representing Head Start.

5. Demonstrate flexibility, willingness and commitment to attend professional meetings and training.

6. Exhibit the ability to communicate and remain courteous and professional with children, parents, staff and community members.

7. Must have a valid driver’s license.

8. A sincere commitment to the philosophy of Head Start and to the objectives of an early childhood intervention program.

SPECIAL CONDITIONS: The Parent & Family Engagement Manager must have the ability to demonstrate the physical and cognitive capabilities to fulfill the essential functions of the job.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, sit, use hands to manipulate, handle or feel objects, tools or controls, reach with hands and arms and taste and smell.

The employee must regularly lift and/or move up to ten (10) pounds, frequently lift and/or move up to twenty-five (25) pounds and occasionally lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

SUPERVISOR: Executive Director

ESSENTIAL RESPONSIBILITIES AND FUNCTIONS: INCLUDE THE FOLLOWING, OTHER DUTIES MAY BE ASSIGNED.

Parent & Family Engagement Responsibilities:

1. Actively and effectively engage parents and families in the program through partnership building. Facilitate direct involvement of parents in program activities, volunteering and active participation in the education of his/her child.

2. Train or secure training for program staff on building partnerships with parents and families to fully engage them in the program and ensure quality outcomes for children utilizing family centered practices.

3. Provide guidance and mentoring to staff members struggling to build effective partnerships with parents and families.

4. Lead the agency (guide, support and teach supervisors the process) in providing Reflective Supervision for groups of staff and individual sites.

5. Ensure, implement and support a strengths based approach to assessing each family and setting goals through Family Partnership Plans. Provide guidance, support, and training to staff on utilizing this approach. Ensure documentation is in child’s files.

6. Develop and maintain a family profile tracking system to determine family outcomes.

7. Coordinate the implementation of the parent involvement and family services program areas.

8. Serve as an advocate for the parents and families enrolled in the program.

9. Provide training and educational materials (i.e. handouts, brochures, newsletters, flyers) for parents and staff on parent and family issues.

10. Develop and maintain a referral systems and procedures; coordinate social service referrals and follow-up; train and support staff.

11. Work in collaboration with community agencies that serve our families.

12. Responsible for the development of a management system for Family and Community Partnership program area.

13. Attend community meetings to develop partnerships as an agency representative.

14. Ensure that Family Partnership Agreements (FPA’s) are developed with each family.

15. Establish and supervise volunteer program, including training.

16. Handle administrative duties promptly and efficiently.

17. Assist in the development of Family Partnership Plan assessments, services, referrals, consultations, etc.

18. Participate in the program self-assessment.

19. Review and revise the PFCE and Family Services policies and procedures to ensure implementation.

20. Ensure Program Area Managers provide appropriate parent training in health, mental health, dental, nutrition, early childhood, volunteering, and any other training deemed necessary, is available and that parent engagement is implemented in each program area.

21. Coordinate and support the volunteer and parent education program.

22. Assure center staff organize, plan and participate in program activities and parent meetings.

23. Ensure and plan program wide activities for parents and volunteers (i.e. Feast, Dr. Seuss).

24. Respect the confidentiality of children, families and staff.

25. Assure that all child abuse reports are reported, filed and maintained at the Administration office.

26. Complete required reports / plans: PIR, Monitoring Reports and any other upon request.

27. Work in coordination with other program area managers to ensure Performance Standard requirements are met.

28. Attend community meetings to develop partnerships as an agency representative and share resources available for the families we serve to all staff.

Eligibility / Recruitment / Selection / Enrollment / Attendance (ERSEA) Responsibilities:

1. Oversee, train, monitor and be responsible for program area of ERSEA, coordinate the network of activities and communication in ERSEA.

2. Coordinate and oversee the Policy Council. Ensure packets are made and monthly reports are provided. Parents are involved in the decision making process.

3. Participate in the program self-assessment.

4. Ensure goals, policies and activities designed to carry out ERSEA are implemented and meet Performance Standards and other applicable requirements.

5. Responsible for the service coordination of specified program areas.

6. Conduct and/or attend regular management meetings with staff.

7. Ensure program integration of your program area with other program managers.

8. Establish and maintain an enrollment process for eligible applicants based on point system / eligible children are enrolled / recruitment and a waiting list maintained.

9. Carry forth certain administrative duties from time to time as directed by Executive Director.

10. Ensure full enrollment is maintained and determined by our selection criteria and an active waiting list is secured.

11. Develop and maintain policies and procedures that pertain to attendance and monitor.

12. Assure that all required verifications and intake paperwork is complete on all families, and eligible to be enrolled.

13. Develop a recruitment plan and be responsible for implementation.

14. Maintain an up to date waiting list of eligible children.

15. Review selection criteria to ensure the neediest children in the community are being served.

16. Responsible for recruitment, screening and enrollment of the neediest eligible families. Review and revise criteria for enrollment as needed. Review, revise and implement the ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) satisfying the following regulations: 45 CFR 1305.4, 1305.5, 1305.6, 1305.7 and 1305.8.

17. Coordinate Orientation for all Head Start families before they are enrolled.

Governance Responsibilities:

1. Oversee, train, monitor and be responsible for the area of Governance. Coordinate the network of activities and communication in Governance (Policy Council).

2. Participate in the program self-assessment.

3. Ensure goals, policies and activities designed to carry out Governance rules are implemented and meet Performance Standards and other applicable requirements.

4. Assist in the review and revision of Governance policies and procedures.

5. Responsible for the service coordination of specified program areas.

*This program is an equal opportunity employer*

Pay: From $20.54 per hour

Benefits:

• 403(b)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Paid training
• Professional development assistance
• Vision insurance

Work Location: In person