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The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Knowledge of: Customer service; modern office methods and practices; filing systems; receptionist and telephone techniques; letter writing; proofreading and editing; basic business mathematics; and various office equipment and machines including copier, calculator, and computer utilizing various software programs.
Ability to: Operate office equipment including data entry keyboards, copy and fax equipment, printers; receive and apply such training as required; understand and carry out oral and written instructions; express ideas clearly and concisely, both orally and in writing; cooperatively handle a wide variety of tasks; effectively prioritize; perform all duties with composure; use good judgment in the scope of assigned authority; establish and maintain effective relationships with City employees and members of the public; and demonstrate an awareness and appreciation of the cultural diversity of the community.
Specific Duties: Serves as front counter receptionist; greets the public in a professional and cheerful manner; answers the telephone; works with other front counter staff; creates flyers, brochures, announcements, and other graphics on the computer; makes copies for various programs; gym set-up and tear down of benches, bleachers, tables, volleyball equipment, and pickle ball nets. Some light maintenance when necessary (sweeping, vacuuming, window cleaning, throwing out trash); assists with special projects as assigned; and performs related duties as assigned.
Possession of an appropriate, valid driver's license, Class C, with satisfactory driving record.
Education equivalent to high school graduate with experience and/or training providing the required knowledge and abilities needed to successfully perform the duties of the position.
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