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Part-Time/Full-time Assistant Property Manager, Whitewater

SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS:

The following attributes are desirable for job success: experience in managing/leasing multi-family properties, knowledge of the rules against discrimination, ability to communicate effectively, safety-conscious, ability to assert yourself, preference for detail work, ability to work well under pressure, self-motivation, and self-direction, ability to work with/without direct supervision and the ability to become a team leader.

SUMMARY OF FUNCTIONS:

Responsible for converting telephone and email prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal program.

Responsibility for weekly/monthly reports to include receiving and posting of rents, with additional responsibility to assist the manager with the coordination of day-to-day activities, in accordance with the standards established. Assist in maintaining office clerical, filing, and record-keeping systems. Identify and strive to meet the resident's needs.

MAJOR DUTIES AND RESPONSIBILITIES:

Duties may include, but are not limited to:

Marketing:

  • Respond effectively to inquiries to generate prospective resident visits to the property.

  • Show and demonstrate apartments, utilizing sales skills to demonstrate market-ready product and availability to close prospects.

  • Follow-up with prospective residents.

  • Obtain lease information and complete lease applications. Conduct required credit and reference checks. Set up and maintain the lease files.

  • Conduct periodic market surveys, as requested.

Inspections:

  • Perform move-in inspections with incoming residents.

  • Perform move-out inspections with outgoing residents.

  • Perform inspections with maintenance staff to ensure units, common areas, and properties are upheld to Bartsch Management standards.

  • Perform routine daily, monthly, bi-yearly, yearly property inspections

Lease Administration:

  • Prepare lease documents.

  • Perform move-in inspections with new residents.

  • Review Welcome packet with new residents in a timely manner.

  • Maintain legal records/ files.

  • Input daily activity on daily and vacancy reports.

Resident Relations:

  • Prepare and process resident service requests.

  • Assist with resident problems and complaints concerning rent payments, service requests, etc.

  • Encourage resident retention by contacting all residents on renewal reports not currently on lease.

Accounting:

  • Collect, record & deposit rental payments, application fees, security deposits, etc.

  • Maintain account records and journals and make bank deposits.

  • Help to prepare weekly and monthly reports as required.

  • Help to prepare legal action for evictions, as necessary.

Maintenance Operations:

  • Oversee assignments of maintenance work orders with maintenance staff.

Time Requirements:

Some evenings and weekends may be required.

Physical Requirements:

Must be able to perform the physical functions of the position, which may include, but are not limited to: an ability to walk the property, including four flights of stairs, complete physical inspections, deliver resident communications, and show apartments. Communicate effectively with residents, staff, supervisors, vendors, etc.

Experience:

Two years of related experience.

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