Partnership Management Manager (Doha)

Job Description

1. Develop 3PL partners and expand the number of partners and riders according to the demand for delivery in each city.

2. Develop and optimize 3PL fleet operational plans, improving capacity, rider quality, and rider efficiency to maintain high service quality and operational efficiency.

3. Ensure partner accountability through clear performance metrics, audits, and regular business reviews. Take responsibility for the partners and regions to achieve rider recruitment, operations, management, and user experience goals.

4. Ensure 100% compliance for 3PL partners and their riders.

5. Monitor rider behavior and service quality through fleet partners to ensure end-user satisfaction.

6. Work with the operations team to develop rewards and penalties for 3PL and manage them on a day-to-day basis to achieve business goals such as hiring goals, user experience goals, etc.

7. Communicate the elimination of partners who do not meet the requirements.

8. Complete the related work within the department assigned by the manager

Job Requirements

1. Bachelor's degree or above, with at least 3 years of related areas as rider growth and partner Management

2. Excellent communication skills, with the ability to build and maintain strong partner relationships

3. Strong negotiation and problem-solving abilities, with a results-oriented mindset

4. In-depth knowledge of the rider, 3PL market trends and best practices

5. Proficiency in English