Partnerships Specialist

Job Overview

Loynova is seeking a Partnerships Executive who will play a key role in driving business growth through strategic merchant acquisition and the development of long-term, high-value partnerships. In this role, the candidate will act as a primary liaison between merchants and internal teams, ensuring the successful delivery of customized solutions that support revenue growth and market expansion.

This position offers strong opportunities for career progression and professional development within a fast-paced, performance-driven environment. Compensation will be directly linked to performance in expanding Loynova’s merchant portfolio and optimizing partner outcomes.

Key Responsibilities

• Merchant Acquisition: Identify, engage, and onboard new merchants to expand Loynova’s portfolio and generate revenue through redemption fees.
• Client Relationship Management: Build and maintain strong, trust-based relationships with key stakeholders to ensure long-term partnerships.
• Account Growth & Development: Identify upsell and cross-sell opportunities within the existing merchant base in collaboration with the business development team.
• Performance Optimization: Track and analyze merchant performance using key metrics, providing insights to improve results.
• Issue Resolution & Satisfaction: Act as the main point of contact for merchant-related issues, ensuring timely resolution and high satisfaction levels.
• Reporting & Insights: Prepare and present regular performance reports and strategic updates to relevant stakeholders.

Desired Qualifications & Traits

• Excellent verbal and written communication skills, with the ability to present and influence at all levels, including senior management.
• Proven ability to manage multiple priorities with strong attention to detail.
• Strong negotiation, listening, and presentation skills, with a demonstrated ability to build productive relationships.
• Knowledge of loyalty programs, customer retention strategies, and relevant industry trends.
• A proactive, results-driven mindset with strong strategic thinking skills.