Parts Manager

Parts Manager Southeastern Equipment Co.

Location:Fort Wayne, IN

Employment Type: Full-Time, Exempt

Effective Date:10.25.2025

About Southeastern Equipment

At Southeastern Equipment, our mission is simple: to help our customers win.
As a leading solutions provider in the construction and related industries, we take pride in delivering exceptional service, reliable equipment, and the expertise that keeps our customers moving forward.

Our team embodies our core values Hustle, Thoughtful, Passion, and Customer Focused and we're looking for a Parts Manager who shares that same drive and dedication.

About the Role

As our Parts Manager, you'll be the driving force behind an efficient, customer-focused, and profitable parts department. You'll oversee inventory operations, lead a talented team of parts associates, and work directly with customers and vendors to ensure they get the right parts, at the right time, every time.

If you're a hands-on leader with a knack for organization, customer service, and operational excellence this is your chance to make a major impact in the construction equipment industry.

Key Responsibilities

Lead & Manage

• Supervise and support parts associates, setting clear goals and expectations.

• Foster collaboration across departments and branches.

• Conduct training and ensure safety and compliance at all times.

Customer Service Excellence

• Greet and assist customers in-person and over the phone with parts inquiries.

• Provide knowledgeable recommendations and build trusted relationships.

• Process orders accurately and efficiently to exceed customer expectations.

Inventory & Purchasing

• Manage inventory levels to achieve strong fill rates and minimize obsolete stock.

• Collaborate with vendors for accurate and timely part deliveries.

• Research and source alternative or hard-to-find parts when needed.

• Ensure accuracy in pricing, invoicing, and documentation.

Data & Reporting

• Maintain organized, up-to-date records of all transactions.

• Track sales, performance metrics, and inventory turnover to drive continuous improvement.

What We're Looking For

• Minimum 2 years of experience in parts management or a similar role (construction equipment industry preferred).

• Strong knowledge of equipment parts, inventory systems, and vendor relations.

• Proven leadership, communication, and organizational skills.

• Proficiency in Microsoft Office and computerized inventory systems.

• Ability to lift up to 50 lbs (tools provided for heavier loads).

• High school diploma or equivalent; technical training a plus.

• Valid driver's license and willingness to obtain forklift certification.

Performance Metrics

• Parts Sales and Profitability

• Fill Rate and Inventory Accuracy

• Customer Satisfaction

• Team Development and On-Time Performance Reviews

Why Join Southeastern Equipment

• Competitive salary and monthly bonus opportunities

• Comprehensive benefits package

• Ongoing training and career development

• Supportive, values-driven team culture

• Opportunities to make a measurable impact every day

Equal Opportunity Employer

Southeastern Equipment is proud to be an Equal Opportunity/Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to lead with passion and purpose?
Apply today and help our customers and your career win.