We are seeking an experienced and detail-oriented Parts Supervisor to oversee the daily operations of the parts department for Mercedes-Benz vehicles. The role is responsible for managing inventory, ensuring parts availability, supervising parts staff, and supporting service operations to maintain high standards of efficiency and customer satisfaction.
Key Responsibilities
- Supervise and manage the daily operations of the parts department in line with dealership and manufacturer standards.
- Ensure availability of genuine Mercedes-Benz parts to support service and workshop requirements.
- Monitor inventory levels, conduct stock audits, and maintain accurate parts records in the system.
- Coordinate with the service department to ensure timely supply of parts for vehicle repairs and maintenance.
- Manage parts ordering, receiving, storage, and distribution processes.
- Monitor slow-moving and obsolete inventory and implement strategies to minimize stock losses.
- Ensure compliance with Mercedes-Benz guidelines and dealership policies.
- Supervise and guide parts advisors and store staff to ensure operational efficiency.
- Maintain strong relationships with suppliers and internal departments.
- Prepare reports on parts sales, inventory turnover, and department performance.
- Ensure proper storage, handling, and safety procedures within the parts warehouse.
Requirements
- Diploma or Bachelor's degree in Automotive, Supply Chain, or related field.
- 5-8 years of experience in automotive parts operations, preferably with Mercedes-Benz or other luxury brands.
- Strong knowledge of Mercedes-Benz parts catalogues and dealership systems.
- Experience in inventory management and parts ordering systems.
- Strong leadership and team management skills.
- Excellent organizational and communication skills.
- Ability to work in a fast-paced dealership environment.
Preferred Qualifications
- Knowledge of automotive ERP / dealer management systems.
What We Offer
- Competitive salary package
- Career growth within a premium automotive environment
- Opportunity to work with a leading luxury automotive brand