PAS - Tax Payroll - Tax Analyst

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Team supports EY Global Payroll Operate’ s various applications from techno functional perspective. This team is based in India, Argentina & Philippines and have global support base, supporting the GPO PAS TAX sub-service line and within the Tax vertical in EY. This is a centralized team of tool experts and coordinators who strive to provide consistent & quality service through extensive growth focus. This team is the primary support team for Global Payroll Technology Operate & few other global tax engines and applications. This team also works very closely with global program leads in the areas of Tax Technology Enablement, MYEY, EY Interact/My Documents, SFTP & SNOW.

The opportunity

Work as a Level 2 technical support executive with a global team who is responsible in implementation and post implementation support of global tools for EY Global Payroll Operate. This team is the single point of contact for all countries where EY GPO has its presence.

Your key responsibilities

• Working on entity and user onboarding requests on GPO global applications for external clients & EY team members.
• Working on various functional support requests on global tools.
• Work on the CAM of payroll tools for client specific customizations as and when needed.
• Work with the IT, QA and Product team in testing and deploying new releases of the payroll tools.
• Closely coordinate with the development and vendor teams on tool specific issues.
• Managing relationships with countries and regional contacts and with geographically diverse service centers.
• Building good knowledge of internal business processes and offering guidance to drive efficiencies.
• Coordinate projects and monitor delivery of multiple tasks against deadlines.
• Meet delivery deadlines and clearly communicate expectations.
• Conduct GPO Global applications demo and training as and when requested.

Skills and attributes for success

• 0-2 years of total work experience preferably into Payroll / IT production support.
• Bachelor’s or master’s degree, in any discipline with strong affinity towards IT tools and technologies.
• Prior experience on Service Now, Azure DevOps, eNate, SFTP is an added advantage.
• MS Office suite (beginner to advanced) – word, excel, power point.
• Able to provide functional support in good time to respond to critical usage requests from the business.
• Positive attitude to function in a multi-cultural and team environment.
• Have excellent communication skills - both written and oral.
• Demonstrate strong organizational skills, structured thinking abilities and be able to see a project through to the end.
• Demonstrate strong interpersonal and analytical skills.
• Demonstrate an eye for detail and must adhere to 100% quality standards.
• Be flexible and willing to adjust responsibilities to align with developing business needs.
• Flexibility to work in shifts if required.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, The Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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