Passenger Assistant Officer

Key Responsibilities:

• Greet passengers in a polite and professional manner at taxi pick-up and drop-off points.
• Assist passengers with boarding and exiting vehicles, including handling luggage or mobility aids.
• Provide information about Dubai Taxi services, fares, routes, and payment options.
• Support passengers with special needs, including People of Determination (POD), by ensuring accessibility and comfort during their journey.
• Coordinate with drivers, dispatchers, and control centers to ensure smooth operations and timely service.
• Handle customer queries, complaints, and feedback courteously and escalate unresolved issues to supervisors.
• Monitor taxi queues and assist in managing passenger flow at high-traffic locations (e.g., airports, malls, hotels, metro stations).
• Maintain a clean and professional appearance that reflects Dubai Taxi’s brand image.
• Follow all safety, security, and operational procedures set by the company and RTA.

Job Type: Full-time

Pay: AED3,000.00 per month

Application Question(s):

• Salary for the role is AED 3000 + Visa & Insurance .Please apply if you agree with the offer
• We are looking only for immediate joiners ?Do you have any notice period?

Experience:

• Customer Handling : 1 year (Required)

Language:

• English (Required)