Patient Assistant

The responsibilities of this position is to provide administrative/clerical support to the Registered / Practical Nurse in the assigned department. Provide practical, physical and holistic support to the patients.

• Prepares patient for the treatment by welcoming, comforting, seating, and draping patient

• Works under the direction and supervision of a Registered or Practical Nurse/Physician and assist with the data entry, record keeping and other clerical job in the clinic

• Escorting patients between departments / completing financial reconciliation as needed

• To know, follow and maintain patients’ rights

• Gathering information about patients care needs and reporting to the Nurse to assist them in assessing, planning and evaluating care

• Contributing to the maintenance of a safe and secure environment for patients and staff

• Prepares periodic statistical reports such as quarterly clinic statistics and other statistical reports as required

• Reports and assists with the investigation of all incidents within the workplace, including minor injuries, near hit and property damage

• Educates patients by giving oral hygiene, plaque control, and postoperative instructions

• Assist in documenting assigned department services by charting in patient records

• Maintains patient confidence and protects operations by keeping information confidential

• Maintains safe and clean working environment by complying with procedures, rules, and regulations

• Influences and facilitates change within the department in order to improve standards of care

• Promotes an environment that enables patient safety, independence, quality of life and health

• Protects patients and employees by adhering to infection-control policies and protocols

• Ensures operation of department’s equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories

• Maintains department supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

• Performs all duties in a professional and confidential manner

• Auxiliary Nursing / Any Nursing Qualification
• Minimum 1-2 year of experience in healthcare set-up