Patient Care Coordinator

Job Summary
Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patients' lives. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to follow-up care. Your proactive approach and attention to detail will help streamline administrative processes, coordinate care effectively, and support our healthcare providers in delivering exceptional service. This paid position offers an exciting opportunity to grow within a compassionate environment dedicated to patient well-being.

Duties

• Greet patients warmly and assist them with appointment scheduling, rescheduling, and cancellations using medical office software.
• Verify patient information, insurance details, and update medical records accurately in compliance with privacy regulations.
• Communicate clearly with patients regarding pre-visit instructions, appointment confirmations, and follow-up care plans.
• Coordinate with healthcare providers to ensure timely patient flow and efficient clinic operations.
• Manage incoming calls, respond to patient inquiries about services, billing, or appointments, and direct calls appropriately.
• Maintain organized documentation of patient interactions, treatment plans, and administrative records using medical terminology.
• Support billing processes by collecting co-pays and verifying insurance coverage when necessary.

Experience

• Prior experience working in a periodontal or dental office environment is highly preferred.
• Familiarity with medical terminology and healthcare documentation practices is essential for success in this role.
• Demonstrated ability to provide excellent medical administrative support in a fast-paced setting.
• Office experience that includes managing schedules, data entry, and customer service is beneficial.
• Experience working in a dental or outpatient clinic setting is a plus but not required. This role is perfect for motivated individuals eager to contribute to a caring healthcare environment while developing their skills in medical administration. We value clear communication, attention to detail, and a positive attitude—qualities that help us deliver outstanding patient experiences every day!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person