Patient Care Coordinator

Charleston Dermatology is seeking a resourceful, compassionate, and organized healthcare professional to join our team as a Patient Care Coordinator / Medical Assistant. This unique role blends administrative and clinical responsibilities to support our fast-growing practice and our mission to provide exceptional, patient-centered dermatologic care.

The ideal candidate is a self-starter who can manage multiple priorities with minimal supervision, demonstrate flexibility in a dynamic clinic environment, and deliver an outstanding patient experience.

Key Responsibilities

Patient Care Coordination:

• Manage prior authorizations for medications and treatments
• Utilize various platforms such as CoverMyMeds, Tandem AI, pharmacy portals, and Klara for efficient coordination
• Provide excellent customer service and communication with patients, pharmacies, and providers
• Demonstrate resourcefulness in problem-solving and navigating insurance or authorization challenges

Medical Assistant Responsibilities (as needed):

• Room patients and document medical histories, medications, and chief complaints
• Assist providers during exams and procedures
• Scribe visits directly into ModMed EMA (electronic medical records system)
• Prepare and maintain treatment rooms and stock supplies
• Educate patients on post-care instructions and treatment plans
• Support clinical flow to ensure schedules run smoothly
• Collaborate closely with providers and team members to maintain a high standard of care

Qualifications

• Prior medical assistant and/or scribe experience strongly preferred
• Dermatology experience a plus, but training will be provided
• Proficiency with electronic medical records; ModMed EMA experience preferred
• Exceptional communication and interpersonal skills
• Strong attention to detail, accuracy, and organization
• Ability to work effectively in a fast-paced, team-oriented environment

Schedule & Location

• Full-time, in-person position based primarily in North Charleston, SC
• May occasionally work in our Mount Pleasant (1090 Park West Blvd) and Berkeley (3508 S. Live Oak Drive) locations as needed
• Monday–Friday, no nights or weekends

Compensation & Benefits

• Pay: $18.00 – $25.00 per hour (based on experience)
• Benefits:
• Health, dental, and vision insurance
• 401(k)
• Paid time off

Why Join Us

At Charleston Dermatology, we believe in hiring great people and helping them grow. You’ll join a supportive, upbeat team that values professionalism, compassion, and collaboration. If you’re passionate about patient care and looking to build a career in dermatology, we’d love to hear from you!

Work Location: In-person

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person