Patient Care Coordinator - Out Patient

Job Summary:

This position is responsible for assisting in the smooth functioning of the Outpatient Department by supporting doctors, nurses, and patients. The role includes patient coordination, basic assistance, maintaining records, and ensuring patient comfort and safety within the OPD.

Key Responsibilities:Patient Care & Assistance:

• Assist patients with registration and guide them to respective consultation rooms.
• Help elderly and physically challenged patients within the OPD.
• Support nursing staff in basic patient care activities.
• Prepare patients for consultation (checking basic vitals if trained – BP, temperature, weight).
• Ensure patient comfort and maintain privacy.

Coordination & Support:

• Coordinate with doctors, nurses, lab, pharmacy, and billing departments.
• Manage patient flow to avoid overcrowding.
• Inform patients about waiting time and appointment status.
• Assist in shifting patients to diagnostic departments if required.

Documentation & Records:

• Maintain OPD files and records properly.
• Ensure proper labeling and filing of reports.
• Assist in maintaining daily patient attendance and register entries.

Housekeeping & Hygiene:

• Ensure cleanliness and hygiene in OPD areas.
• Follow hospital infection control protocols.
• Ensure availability of necessary supplies in consultation rooms.

Safety & Compliance:

• Follow hospital policies and NABH guidelines (if applicable).
• Maintain patient confidentiality.
• Report any emergency or unusual incidents to the concerned authority.

Qualification:

• Minimum: 12th Pass
• Preferred: Any degree

Experience:

• 0–2 years of experience in hospital/clinic (Freshers can also apply)

Skills Required:

• Good communication skills
• Basic knowledge of hospital procedures
• Polite and patient-friendly attitude
• Ability to work in shifts
• Teamwork and coordination skills

Working Hours:

• Monday-Saturday 7am-4pm Sunday week off

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,500.00 - ₹12,000.00 per month

Benefits:

• Provident Fund

Work Location: In person