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Patient Care Executive

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Urgently looking for Reception/ Front Desk Role with Dr.Agarwals Eye Hospital for Pune(Kothrud) Locations. Below are the details -Please share your resume on swati.pethe@dragarwal.com/ Whats app - 8550911005

Roles & Responsibilities:

  • Coordination with all Departments (Internally / Externally).
  • Preparing Daily MIS.
  • Raising Indent for Branch based on the requirements.
  • Ensuring smooth patient flow.
  • Minimizing the patient time and process.
  • Coordinating with patients till they walk out.
  • Maintaining Registers in Consultation room and Investigation Room.
  • Maintaining employee attendance and monitoring staff leave and timings.
  • Arranging alternative staff and doctors while they are on leave.
  • Ensure smooth functioning of all healthcare operations in the assigned hospital.
  • Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
  • Attending patient Complaints of your zone & speaking to them personally.
  • Drive Standard Operating Procedures for service excellence.
  • Ensure smooth functioning of the assigned branch.
  • Tracking branch performance.
  • Focus on patient satisfaction and quality.

Thanks & Regards,

Swati

Job Types: Full-time, Permanent

Pay: ₹11,435.25 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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