Patient Care Receptionist + Marketing Specialist

Job Overview

Looking for a fun, fast-paced job where you get to work with people, be creative, AND help grow a business?

We’re hiring a Patient Care Receptionist + Marketing Specialist at Dr. Jill’s Chiropractic & Regenerative Wellness Center

This role is perfect for someone who is:
Outgoing + loves people
Great at multitasking (think air traffic controller )
Interested (preferably experienced) in sales + marketing
Comfortable with social media/content creation

Part-time (3 days/week) Possibly 4 as we continue to grow.
Pay based on experience + bonuses/commission
Our team members in this role typically earn an additional $200–$600+/month in bonuses, but there are no limits!

If you want to be part of a positive, growing, health-focused office, and get paid to bring energy, creativity, and connection, we’d love to meet you!

Duties

• You’ll help run the front desk, connect with patients, create content, and play a key role in the growth of our clinic!
• Friendly, bubbly, and confident in talking to people. A natural communicator who enjoys sales and helping people say yes to their health.
• Comfotable with social media (creating content, posting, engaging).
• Self Motivated and takes initiative.
• Positive, solution oriented, and a true team member!
• Greet patients warmly, verify insurance coverage, and schedule appointments using EMR (Electronic Medical Records) systems.
• Manage patient check-in and check-out processes with professionalism and efficiency, ensuring accurate documentation review and data entry.
• Verify insurance benefits, perform insurance verification, and handle collections related to medical billing and copayments
• Maintain accurate medical records, update care plans, and ensure compliance with HIPAA regulations for patient confidentiality.
• Utilize multi-line phone systems to answer inquiries, provide appointment reminders, and direct calls appropriately with excellent phone etiquette.
• Support marketing efforts by developing outreach campaigns, managing social media platforms, creating content for social media, and promotional materials to increase patient engagement.
• Assist in clinic operations by managing office supplies, and supporting front desk activities such as intake procedures and appointment scheduling
• Use computer skills in Microsoft Office Suite to generate reports, update databases, and track marketing metrics for continuous improvement.
• Prior experience in a medical office environment or healthcare setting is essential, preferably within medical or clinic practices.
• Strong knowledge of EMR systems.
• Familiarity with medical coding (ICD-10/ICD-9), CPT coding, medical billing processes, and insurance verification procedures is highly desirable.
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Proven experience in customer service or patient service roles with excellent communication skills.
• Demonstrated ability to handle clerical tasks such as filing, data entry (10 key typing), and managing multi-line phone systems efficiently.
• Knowledge of health information management standards including HIPAA compliance is necessary.
• Experience with terminology or dental office management software like Dentrix or Eaglesoft is advantageous.
• Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail.

Join us in making a difference by providing exceptional patient care while supporting our practice’s growth through innovative marketing strategies. This paid position offers an exciting opportunity to develop your skills across both healthcare administration and marketing disciplines in a vibrant team environment.

Pay: $16.00 - $19.00 per hour

Expected hours: 16.0 – 24.0 per week

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off

Experience:

• Medical receptionist: 1 year (Required)
• Social media marketing: 1 year (Preferred)

Work Location: In person