PATIENT CO-ORDINATOR-

Dear Prospective Job Aspirants,

Greetings for the day!!

Hope this communication finds you in good health & lofty spirits!!

We are in look-out for prospective job aspirants with relevant experience and skill sets for our medical institute located in Bengaluru Rural, details of which are bulleted below for your ready and further consideration:

Position Title: PATIENT CO-ORDINATOR-IP

· Conduct patient rounds and ensure proper nursing service, other supportive services and any specific complaints ae addressed.

· Coordinate with admissions with regard to the availability of rooms.

· Assist the nursing staff in giving the information of admission to consultants.

· Coordinate with the corporate desk and billing department for clearance.

· Give information to the diagnostics for necessary investigation of the patients, sending the patients for investigation and collecting reports.

· Help the nursing staff in follow up of pending investigations.

· Inform concerned support staff to resolve patient complaints.

· Follow up referrals and doctors’ visits.

· Inform admission counter about all transfer in/out.

· Coordinate with the concerned department for further procedures.

· Coordinate with manager- IPD to solve the problems.

Responsibilities during discharge:

· Inform patient about discharge and time taken for the same.

· Issue and collect patient feedback form.

· Get the discharge summary written, typed and signed one day- before the date of discharge.

· Coordinate with the Billig department and cash counter.

· Ensure clearance from credit dept. if required.

· Issue discharge summary and get the receiver’s signature.

· Inform patient about any pending investigations.

· Arrange for transportation if required.

Administrative:

1. Work in co-operation and co-ordination with nurses.

2. Participate in all training and self-development programs.

3. Performs other related duties as required by the HOD.

4. Daily Reporting about special incidence, patient feedbacks/satisfaction etc.

Measures

1. Reduce the discharge turn around time & room turnaround time.

2. Increase the bed turnover.

3. Feedback collection for improving services.

4. Compliance to quality systems & adherence to standard operating procedures.

Qualification & Experience

• Any Degree
• 2–5 years of experience in patient relations or customer service, preferably in a hospital setting.
• Experience in handling patient & management coordination is essential.

Should this role be of interest and relevance to your credentials, please mail your updated profile to "srmgrhr- at - mvjmc. edu. in" or "headhr- at - mvjmc. edu. in". Alternatively, you may like to connect with us on 080-2806 0200 Extn. 501 / 080-2806 0299.

Should this opportunity not be of interest or relevance, request the recipient to either share among your professional clique for the information to be passed on to the potential job aspirant.

Thanking You,

With Regards,

Team - HR

Job Types: Full-time, Permanent

Speak with the employer

+91 9994523406

Job Type: Full-time

Pay: ₹13,744.88 - ₹15,000.00 per month

Work Location: In person