Patient Coordinator

At Jones Family Chiropractic we are the premier Chiropractic and Wellness office in NE North Carolina. Our core mission is helping people take back control of their health using simple effective care plans with exceptional service.

Before we tell you about the position, we are GROWING and are looking to hire one additional Patient Coordinator!!!

What You'll Do

• Deliver Exceptional Service: Warmly welcome every patient, ensure they feel valued, and provide consistent, caring support throughout their visit.
• Manage Patient Flow: Answer multi-line phones, schedule and confirm appointments, and maintain accurate patient records.
• Support Communication: Share information about our chiropractic and wellness programs in a clear, energetic, and empathetic way.
• Keep Things Organized: Coordinate with team members, handle daily office communications, and ensure records and scheduling systems are up to date.
Contribute to the Team: Cross-train in other roles, assist where needed, and participate in paid team meetings, training, and growth activities.

What Makes a Great Team Member

• People-First Mindset: You naturally put people ahead of process, showing empathy, compassion, and excellent listening skills.
• High Energy & Adaptability: Comfortable in a fast-paced environment where you can shift gears quickly without losing focus.
• Strong Communication: Confident on the phone and in person, with clear verbal and written communication skills.
• Organized & Reliable: Able to manage multiple tasks, stay on schedule, and keep details accurate.
• Resilient & Positive: You bring an upbeat, professional attitude, handle frequent patient interaction with ease, and combine resilience with compassion.
• Team Player: Works well both independently and collaboratively, always looking for ways to support the mission and help others succeed.
• Passion for Wellness: You're naturally interested in health, fitness, nutrition, or chiropractic care, and want to be part of a practice that helps people live healthier lives.

We will train you on every aspect needed to be successful, but you must be able to execute.

Our office hours are 7:30-12 and 2:45-6 M, W, TH, and 2-6 pm on Tuesdays. There are additional hours periodically due to events that are held in and outside the office. Coming in early, lunch meetings, training, etc. you can expect approximately 28-35 hours/week as a team member. More hours may be available for those that can produce results, create value, and prove they can take work off our plates.

PAY/BENEFITS:

• Pay Range $17-$22. Pay is reflected of experience/abilities/talents/skills and going rate of our area. (Indeed makes us put a pay range in – PAY NO ATTENTION TO THOSE HOURLY RATES)
• Progressive Bonus system: (discussed at interview)
• Complimentary Chiropractic care for self, No cost travel opportunities for Continuing Education, Discounts on supplements/health products, Major Holidays off, + more that are discussed as interviews progress.
NO Medical Insurance offered.

To apply, please complete the following steps:

1. Please email your resume to drjasonjones@gmail.com in MS Word or PDF.

2. Cover Letter: Include the following:

a. Explain why this sounds like the right opportunity for you

b. Include 3 work references (with phone #'s and emails). Personal references will not be considered

c. Provide your name, email address, and phone number in the body of the cover letter

3. Want to impress us? Do all of #2 in video format and send it to us

Out of courtesy to our patients, please do not call or stop by the office about employment. Serious Inquiries only.