Patient Coordinator

About the Role:

We are looking for a dedicated and organized Patient Coordinator to join our medical team. The ideal candidate will serve as the primary point of contact for patients — ensuring smooth scheduling, accurate record management, and excellent service throughout their healthcare journey.

Key Responsibilities:

• Greet and assist patients in a professional and friendly manner.
• Manage appointment scheduling, confirmations, and follow-ups.
• Coordinate communication between patients, doctors, and other staff.
• Maintain accurate and confidential patient records.
• Explain clinic services, treatment plans, and procedures clearly.
• Handle billing, and payment coordination when needed.
• Follow up with patients regarding lab results and future appointments.
• Support marketing or outreach efforts for patient retention.

Requirements:

• Diploma or Bachelor’s Degree in Healthcare Administration or related field.
• Minimum 1 year of experience in a clinic or healthcare setting (preferred).
• Excellent communication and customer service skills.
• Strong computer skills (MS Office and healthcare software).
• Fluent in English; knowledge of Arabic is an advantage.

Personal Attributes:

• Professional, compassionate, and patient-focused.
• Organized, detail-oriented, and able to multitask.
• Team player with a positive attitude.

Job Types: Full-time, Contract