Patient Coordinator

Overview

Join our upscale ophthalmology practice in beautiful Newport Beach, where personalized care meets modern style. As a Patient Care Coordinator, your enthusiasm and organizational skills will make a meaningful difference in patient care. In this vital role, you will serve as the primary point of contact for patients, providers, and insurance companies — ensuring smooth communication and efficient management of medical records and billing processes. Your proactive approach will help streamline operations, enhance the patient experience, and support the overall success of our high-end practice.

Why You'll Love This Role

• Work in a prime Newport Beach location with a supportive, professional team
• Opportunity to grow your role and career in a dynamic, thriving practice
• Strong focus on patient care and satisfaction in an upscale, welcoming environment
• Be encouraged to use your creativity — help us grow our social media and brand visibility

Duties & Responsibilities

• Greet patients warmly and assist them with appointment scheduling, check-in, and check-out procedures
• Collect and verify patient information, including insurance details, payments, and demographic data
• Manage electronic health record (EHR) systems to accurately document patient interactions and medical records
• Handle billing responsibilities, including posting and CPT coding
• Follow up on unpaid claims and collections
• Assist with administrative tasks such as preparing reports, managing correspondence, and supporting office operations

Qualifications

• Minimum 2 years of proven experience in a medical office setting or healthcare administrative role
• Excellent organizational skills with strong attention to detail
• Ability to communicate clearly and professionally with patients, providers, and insurance representatives
• Understanding of medical collection processes and insurance claim workflows
• Basic proficiency in Microsoft Office Suite; experience with medical coding or EHR software is a plus
• Positive, patient-centered attitude with a passion for delivering exceptional care

Join us to be part of a dedicated team committed to delivering exceptional patient care through efficient coordination and compassionate service. We look forward to meeting you!

Job Types: Full-time, Part-time

Pay: $22.00 - $24.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Paid time off

Work Location: In person