Patient Relation Executive

Contact Number - 7892006386

Key Responsibilities:

• Supervise front office staff and ensure smooth day-to-day operations.
• Handle patient enquiries, requests, complaints, and service recovery.
• Ensure staff training, adherence to protocols, and quality service standards.
• Manage rosters, cash control, discounts, refunds, and cancellations.
• Coordinate with doctors for appointments, certifications, and patient care.
• Monitor consultant timings, patient waiting times, and feedback.
• Facilitate corporate patients and ensure patient/visitor safety and comfort.
• Communicate effectively with other departments (housekeeping, maintenance, telecom, emergency).
• Perform analysis, corrective and preventive measures for service improvement.
• Carry out additional duties assigned by higher management.

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person