Patient Scheduler

Location: DHA phase 8, Lahore (Onsite)

Work Schedule: 06PM – 03AM Pakistan Time

We are seeking a detail-oriented and dependable Patient Scheduler to join our onsite team in Lahore. This role is responsible for efficiently managing patient appointments, coordinating with healthcare providers, and maintaining clear, professional communication with patients. Strong English communication skills, accuracy, and professionalism are essential for success in this position.

Key Responsibilities

• Schedule, confirm, and reschedule patient appointments with accuracy.
• Communicate with patients via phone, email, and scheduling systems.
• Coordinate appointment schedules with healthcare providers and clinical staff.
• Maintain accurate patient records and appointment calendars.
• Manage appointment inquiries and follow up on cancellations and no-shows.
• Ensure compliance with patient confidentiality and HIPAA guidelines.
• Provide administrative and scheduling support as required.

Requirements

• Bachelor’s degree or O/A Level (minimum).
• Prior experience in patient scheduling or medical administration.
• Excellent verbal and written English communication skills.
• Strong organizational skills with the ability to manage multiple tasks.
• Working knowledge of EMR/EHR systems.
• Proficiency in scheduling and office management software. Preferred Skills
• Experience working with US healthcare practices.
• Strong phone etiquette with a patient-focused approach.
• High attention to detail and ability to perform in a fast-paced environment.

Job Type: Full-time

Work Location: In person