Patients Accounts Manager

Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

9:00 A.M – 5:00 P.M

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure compliance with payer rules and regulations.

• Billing various payers including Medicare, Commercial, and Medicaid

• Perform routine follow-up on Outstanding AR and Cash Management Team

• Assign and control the work flow of a supervised unit.

• Monitor the Supervising Senior HCI, Senior HCIs, and Coordinating Manager team productivity.

• Review of accounts for accuracy and completeness.

• Monitor and documenting Supervising Snr. HCI and Coordinating Manager with time/leave issues.

• Communication with other departments: Central Office, Utilization Management, Medical Records, Patient Access, Registration, etc. to resolve DNB and denial issues

• Assist in the training and skills development of new staff and current staff as needed.

• Assignment of special projects with: UM, Managed Care, Special Audits, Rehab, Rad. Onc, HIM, Phycare, etc.

• CMS Audits

• Process refunds to insurance companies

• Weekly meeting with Patient Accounts / Follow-up Manager and or Director to review the work for the week, discuss team productivity.

• Review and work appropriate accounts to maximize A/R reduction and minimize write-offs.
  Review payer denials and underpayments and work to resolution.

• Attend all necessary training sessions to effectively perform the day-to-day functions of the position.

• Perform all other duties as assigned the Director

• Progressively discipline staff and attend to Labor issues

• Promote a positive and pleasant attitude conducive to the workplace which enhance and furthers the Mission, Vision and Value Statements.
• Meet all compliance standard/requirements such as annual physical evaluation/assessments/mandatory in service and customer service.
• Demonstrate an awareness of all organization’s Safety Plans.
• Participate in Performance Improvement Activities.
• Maintain professional attire in the workplace, as well as off-site when conducting business on behalf of the NYC Health+Hospitals.
• Demonstrate an acceptable level of professional development through attendance at outside and NYC Health+Hospitals.
• Take all necessary actions to ensure a safe environment.
• Secure patient records to assure confidentiality of information.
• Exhibit flexibility as it pertains to work assignment, work place site designation and tour of duty

1.Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Hospitality Management or a related discipline; and 2.Three (3) years of experience in accounting, finance or business administration; one (1) year of which must have been in a responsible supervisory or managerial capacity managing accounts or credits.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.