Payment Follow-up (Female)

Job Purpose:
Responsible for ensuring timely collection of outstanding payments from clients/customers, maintaining accurate records of receivables, and supporting the finance team in achieving healthy cash flow.

• Manage multiple delinquent accounts for credit and debt collection efforts.
• Proactively follow up with clients/customers to collect overdue payments via phone calls, emails, or official correspondence.
• Review and reconcile customer accounts to ensure accuracy in billing and payment records.
• Maintain accurate records of payment follow-up activities and communications and prepare and submit regular reports on payment status, overdue accounts, and collection progress to the management team.
• Handle questions or complaints.
• Build and maintain strong relationships with customers to facilitate payment processes.

Language: English, Hindi, Malayalam

Job Type: Full-time

Language:

• English & Hindi (Preferred)