People Experience Associate

Department: People Experience

Location: Egypt

Description

Role Overview:

To support and execute HR operational processes efficiently and accurately across the employee lifecycle, ensuring a smooth experience for employees from onboarding to offboarding while maintaining compliance with internal policies and local labor and social insurance regulations.



Key Responsibilities

Key Responsibilities:

• Manage the onboarding and offboarding processes end-to-end, including documentation, system access, coordination with internal teams, and ensuring a smooth employee transition experience.
• Handle all employment documentation and updates, including contracts, contract renewals, employee status changes, and official HR letters (salary, employment, bank, visa support, etc.).
• Administer and follow up on social insurance processes (Form 1 and Form 6), ensuring timely registration and removal, compliance with legal obligations, and maintaining proper documentation.
• Oversee the medical insurance process including employee enrollments, dependents’ updates, claims follow-up, and regular coordination with the insurance provider.
• Maintain and update employee records in both physical and digital formats, ensuring data accuracy, consistency, and confidentiality.
• Monitor and manage employee leave balances, and address related inquiries in coordination with relevant stakeholders.
• Respond to ad-hoc HR operational needs, support internal audits and reporting, and contribute to process improvement initiatives to enhance efficiency and employee experience.
  
  
  
  

Skills, Knowledge and Expertise

Qualifications:

• 1–2 years of HR experience, preferably with a focus on HR operations.
• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• Proficient Knowledge of labor laws and regulations.
• Strong interpersonal and emotional intelligence skills.
• Excellent communication (written and verbal), documentation, and problem-solving abilities.
• Highly organized with attention to detail and strong follow-up skills.
• Ability to work in a fast-paced, collaborative environment while maintaining a people-first approach.