People Operations Specialist

About Us

We’re SerenaGroups, a clinical trials company, and we believe that the best workplaces put people first. Our team is passionate, driven, and a little quirky—in the best way possible. We’re on a mission to build a company where we contribute to the highest level of patient care and where talented people can do their best work and feel supported every step of the way.

The Role

If you’re interested in really starting a career in Human Resources/People Operations, this is the place to begin! This isn’t just about HR paperwork and payroll; it’s about fostering a culture where people want to show up, contribute, and grow. As our People Operations Specialist, you’ll be the go-to person for everything related to people. You’ll help us create an environment where employees feel heard, valued, and empowered—while ensuring the HR functions run smoothly. You will also learn and grow through coaching and mentoring from our senior HR consultant.

What You’ll Do

• Manage the onboarding and offboarding process: You’ll ensure every transition is smooth and personalized from offer letters to exit interviews.
• Be the first support point for employee questions, concerns, and feedback—big or small. You listen, you act, and you care.
• Help manage payroll, benefits administration, and compliance. (Boring? Not when you do it right.)
• Coordinate company events, recognition programs, and team-building activities. (We enjoy having fun.)
• Keep our HR systems well-organized, current, and running efficiently.
• Collaborate with managers to facilitate performance reviews, training, and development.
• Help us refine policies, processes, and documentation so we’re always getting better.

Who You Are

• Prefer a college degree in business, human resources, or a related field, or equivalent experience of 1-2 years in People Operations, HR, or a related area.
• You’re organized, detail-oriented, and a natural problem-solver.
• You are dedicated to providing excellent customer service.
• You communicate clearly and kindly—through Team, Slack, Zoom, or in person.
• You know your way around technology applications like HRIS platforms and AI tools and love streamlining processes to create efficiencies.
• You genuinely care about people and workplace culture.
• You’re discreet, professional, and skilled at handling sensitive information.

Why Join Us?

• Competitive salary and benefits
• Flexible work environment (remote-friendly)
• A team that welcomes new ideas and values your input
• Room to grow along with us

Ready to apply? Come grow with us!

To apply, visit the SerenaGroups website at www.serenagroups.com. Go to the careers page, submit your resume or complete an application, and include a brief note about why you’re excited about this role. We can’t wait to meet you!