People Operations Specialist

People Operations Specialist

Payroll, Benefits & Onboarding | Multi-Client | Remote

About the Role

We’re looking for a People Operations Specialist to support small business clients in a multi-state outsourced environment. This role partners closely with the Director of People Operations to support core HR functions, ensuring consistency, compliance, and smooth delivery of People Ops services.

This is not a high-volume data entry role. This is a client-facing position requiring collaboration with our payroll, bookkeeping, HR, recruiting, and advisory teams.

You will ensure payroll is reviewed accurately before submission, onboarding documentation is complete before start dates, benefits are set up correctly, and compliance requirements are handled properly and on time.

If you love organized checklists, clean documentation, tight deadlines, and the satisfaction of catching errors before they become problems, this role may be your sweet spot.

What You’ll Do

Payroll Oversight & Deadline Management

• Serve as backup to the Payroll Specialist and process payroll when needed.
• Review payroll registers for accuracy before submission.
• Monitor payroll calendars and proactively obtain missing timesheets, approvals, and documentation.
• Catch discrepancies before they become client problems.
• Ensure new hire reporting and terminations are handled correctly.

Benefits Administration

• Administer medical, dental, vision, life, disability, and retirement plans.
• Track eligibility and manage enrollments and qualifying life events.
• Reconcile benefit invoices to payroll deductions.
• Ensure timely 401(k) contribution remittance.
• Coordinate open enrollment processes.
• Follow up persistently to collect required enrollment documentation.

Onboarding & Pre-Employment Compliance

• Draft and send compliant offer letters.
• Coordinate onboarding timelines and required documentation.
• Conduct remote I-9 verification.
• Initiate background checks and drug screenings.
• Ensure documentation is complete before start dates.

Handbook & Policy Support

• Customize employee handbooks using approved legal templates.
• Maintain version control and documentation records.
• Update policies as regulations change.

Client Communication

• Serve as a primary point of contact for payroll and onboarding matters.
• Communicate deadlines clearly and confidently.
• Follow up professionally when information is missing.
• Work cross-functionally to ensure seamless service delivery.

Who You Are

• Detail-obsessed in the best possible way.
• Comfortable juggling multiple payroll calendars at once.
• Calm under deadline pressure.
• Not afraid to send a second (or third) follow-up email when needed.
• Tech-savvy and comfortable working in cloud-based systems.
• Professional, discreet, and trustworthy with sensitive data.
• Energized by helping small businesses operate more smoothly.

What We’re Looking For

• 2+ years of payroll or multi-client HR operations experience.
• Experience using payroll software (Gusto and/or QuickBooks Online Payroll preferred).
• Familiarity with benefits administration for small businesses.
• Working knowledge of federal and multi-state employment regulations.
• Strong organizational and deadline management skills.
• Excellent written and verbal communication skills.
• Experience working remotely in a structured, process-driven environment.

What We Offer

• Salary: $45,000 per year
• An opportunity to grow in a conscious, people-first culture.
• A collaborative, engaged team that genuinely enjoys working together.
• 100% remote work. We provide your equipment.
• Flexible schedule and unlimited PTO.
• Medical, Dental, Vision, and wellness benefits.
• Basic Life Insurance.
• Long and Short-Term Disability.
• Employee Assistance Program.
• 401(k) with company match.

Must live in and be authorized to work in the United States.

About HireEffect™

The Right People for the Right Jobs.

At HireEffect™, we define “right” as a combination of culture fit, shared core values, and compatibility of needs. We are not your typical HR department. We are THE People Operations team for founder-led businesses across the United States.

People First. Technology Forward. These are the cornerstones that allow you to build a meaningful career with us.

Since 2007, we’ve helped community-minded entrepreneurs get out of the back office and back to what they love most about running their businesses. Our conscious culture prioritizes purpose, accountability, collaboration, and continuous improvement. We work hard. We laugh often. We solve real problems.

We are an equal opportunity employer and referral source. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay: $45,000.00 - $47,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• What is your desired salary?
• Briefly describe your relevant experience and why you believe you are a great fit for this role.
• What about HireEffect made you want to apply to this role?

Work Location: Remote