Performance and Engagement Specialist

Behavioral Health Network (BHN), the largest provider of behavioral health services in Western Massachusetts, is seeking a motivated and data-driven Performance & Engagement Specialist to join our Human Resources Division. Recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts and certified as a Great Place to Work, BHN continues to foster a workplace culture rooted in integrity, inclusion, and continuous improvement.

What You’ll Do:

As a Performance & Engagement Specialist, you’ll play a key role in advancing BHN’s employee engagement, retention, and performance initiatives. You’ll collaborate with HR leaders to design, execute, and refine programs that elevate the employee experience across all stages of the talent lifecycle.

What We Offer:

• Mission-Driven Work – Support initiatives that directly impact employee engagement, culture, and retention.
• Career Growth – Join a high-performing HR team that encourages innovation and professional development.
• Comprehensive Benefits – Competitive compensation, generous PTO, 403(b) retirement plan, tuition reimbursement, and health coverage.
• Collaborative Culture – Partner with colleagues across departments to promote organizational excellence.
• Inclusive Environment – Contribute to a workplace that values equity, diversity, and belonging.

Key Responsibilities:

• Use data and analytics to connect performance, engagement, and retention metrics to actionable insights.
• Support the rollout and ongoing management of BHN’s performance management system and employee engagement survey.
• Develop and coordinate trainings, workshops, and employee learning labs focused on engagement and performance development.
• Partner with HRIS, Marketing & Communications, and Business Partners to align strategies and implement engagement campaigns.
• Manage lifecycle survey vendor relationships and optimize metrics, dashboards, and reporting.
• Lead initiatives to enhance recognition, communication, and employee experience across BHN.
• Stay current on best practices in employee engagement, inclusion, and retention to drive continuous improvement.

Who You Are:

• High School Diploma or GED (required); Bachelor’s Degree in a related field (preferred).
• 3+ years of Human Resources experience (recruiting, onboarding, or generalist experience preferred).
• Strong analytical skills with experience in data interpretation and performance metrics.
• Proficient in Microsoft Office Suite and experienced with HRIS or Applicant Tracking Systems (ATS).
• Excellent written and verbal communication skills.
• Highly organized with exceptional attention to detail and project management capabilities.
• Collaborative team player with creativity, initiative, and adaptability.

About Us:

Since 1938, Behavioral Health Network has been a trusted leader in behavioral health care, providing high-quality, affordable, and culturally responsive services across Western Massachusetts. With over 130 programs and 3,000 employees, BHN supports children, adults, and families at every stage of their behavioral health journey.

How to Apply:

If you’re ready to help shape a culture where employees thrive, we want to hear from you! Click “Apply for Job”.

Education

Preferred

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.