We are seeking a seasoned professional to lead the design, governance, and continuous enhancement of the organization’s performance management framework with a financial industry experience.
Key Responsibilities:
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Lead the governance and continuous improvement of the performance management framework across the organization.
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Design and implement end-to-end performance management processes, ensuring alignment with business strategy.
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Advise leadership on performance frameworks
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Define KPIs, performance standards, and tracking mechanisms to measure organizational and individual performance effectiveness.
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Manage the full performance cycle, including planning, communication, evaluation, and reporting.
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Ensure alignment between employee performance, business priorities, and organizational goals.
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Oversee resolution of performance-related issues in line with policies and best practices.
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Ensure compliance with internal controls, risk frameworks, and regulatory requirements.
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Lead governance of the departmental operating framework by offering direction and support, ensuring work processes are implemented effectively, and driving ongoing improvement to achieve established performance standards.
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Support internal parties in performance management related activities.
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Manage all aspects of the performance management cycle, including communications, stakeholder sensitization, and ongoing monitoring to ensure the process remains effective and relevant to the organization.
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Communicate the strategic intent, scope, priorities, processes, systems, and tools used by the performance management function.
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Define objectives in support of organizational goals and develop workplace programs that connect employee performance to business priorities.
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Set clear performance expectations for both managers and employees to ensure consistency and accountability.
Job Requirements
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Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
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8–12 years of experience in performance management, HR strategy within the financial services sector.
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Strong experience in designing and implementing performance management frameworks.
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Proven ability to influence senior stakeholders and drive organizational change initiatives.
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Solid understanding of KPIs, and performance measurement tools.
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Knowledge of governance practices within financial institutions.
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Strong analytical, communication, and stakeholder management skills.
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Experience in leading cross-functional initiatives and managing complex projects.