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Permit Technician

POSITION REQUIREMENTS
  • We're looking for the immediate hire of Building Permit Technician who is highly motivated, detail-oriented, and team player.
  • Primary duties will include assisting homeowners, contractors, or others applying for a permit with the routine and technical information related to the issuance of building permits;
    • that may include routine building code requirements and ordinances;
    • and assist the public in completing applications and other required forms.
  • The positions are office based and may require sitting or standing for long periods of time.
  • Essential Duties and Responsibilities include the following.
    • Other duties may be assigned.
Essential Duties and Responsibilities
  • Provides information and guidance to the general public regarding application procedures for all types of building permits.
  • Reviews permit applications for provisions of all required information and/or documentation.
  • Distributes applications for necessary reviews.
  • Monitors progress of permit review.
  • Verifies completion of all required reviews, and notifies applicant of approved permit.
  • Serves as liaison between reviewing agencies and applicant.
  • Performs specialized processing functions for permits.
  • May be assigned as special liaison with high volume customers.
  • Tracks permit through inspection process to advise customer of status, problems, and final approval.
  • Maintains building permit packets with detailed files of official records pertaining to the process.
  • Addresses public records requests.
  • Answers phones and assists customers at the counter.
  • Handles customer questions and issues regarding permit requirements; refers technical questions to appropriate staff, and advises customer of action taken as necessary.
  • May include image documents using small and large-format scanners.
  • Maintains confidentiality of records.
  • May be assigned to other office locations based upon operational needs.
  • Attends work on a regular and consistent basis.
  • Performs other related duties and tasks as necessary or as assigned
Education and/or Experience
  • Graduation from high school or possession of a GED and three (3) years of general clerical experience to include a minimum of two (2) years in strong customer service.
  • A comparable amount of education, training, or experience with related job skills may be substituted for the minimum requirements.
  • The preferred candidate will have a minimum of two (2) years of experience in construction, building, or permitting.
  • Experience working with permitting type software is a plus.
Knowledge, Skills, and Abilities
  • Knowledge of basic land development and construction permit requirements.
  • Knowledge of general permit processing and procedures.
  • Knowledge of County offices and functions.
  • Knowledge of land development and construction terminology.
  • Able to deal with the public in a professional, courteous manner.
  • Able to accurately answer questions and resolve problem situations or refer to appropriate office.
  • Able to follow check lists and recognize different types of required exhibits and plans.
  • Hands-on experience with desktop computer applications.
  • Skilled in the use of various office equipment.
  • Able to work under stressful conditions.
  • Able to interact effectively with others,Must be able to commute to other office locations base upon operational needs.

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