Personal Injury Legal Assistant

Job Title: PI Legal Assistant

Department: Legal Services Department

Supervisor: Legal Services Manager

FLSA Status: Non-Exempt

Application Deadline: May 26, 2026 @ 11:59 pm.

This part-time position is not eligible for employer-sponsored benefits, except where required by applicable law.

Position Summary:As a Personal Injury Legal Assistant at Johnson Law Group, you will provide administrative and operational support to attorneys and legal staff throughout all phases of personal injury matters. This role is essential in helping ensure efficient case progression, exceptional client service, and organized case management processes.

The Personal Injury Legal Assistant will support day-to-day legal operations by assisting with client communication, file management, scheduling, document organization, records coordination, and administrative tasks. The ideal candidate is organized, detail-oriented, professional, and able to manage multiple priorities in a fast-paced environment while maintaining confidentiality and compassion for clients.

Essential Duties and Responsibilities: perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Serve as a professional and compassionate point of contact for clients, both in-person and over the phone.

· Support attorneys and legal staff during client meetings, including taking notes, preparing materials, merging documents, and assisting with the creation and maintenance of online client portals.

· Assist with the review, organization, and assembly of legal documents and case-related materials.

· Provide administrative and general office support, including managing incoming and outgoing mail, emails, and phone calls, as well as filing, scanning, data entry, and other related clerical tasks.

· Assist with case-related research, information gathering, and locating documentation as directed by attorneys or legal staff.

· Organize, scan, and maintain client files in both physical and electronic formats, ensuring accuracy and confidentiality.

· Coordinate attorney schedules, client meetings, hearings, depositions, mediations, and other appointments.

· Request, receive, organize, and maintain medical records, billing records, insurance documentation, and other case-related materials.

· Track deadlines, follow-up items, and appointments to support timely case progression.

· Communicate professionally with clients, medical providers, insurance representatives, court personnel, and third-party vendors.

· Assist with client intake processes, conflict checks, and preparation of engagement documentation.

· Maintain accurate case notes, communications, and updates within the firm’s case management systems.

· Support attorneys and legal staff with hearing, mediation, arbitration, and trial preparation through document organization and administrative assistance.

· Provide backup support to reception, intake, and administrative teams as needed.

· Participate in team meetings, training opportunities, and firmwide initiatives.

· Maintain professionalism and client confidentiality in all communications and interactions.

· Demonstrate dedication as a collaborative team member by providing support where needed to help ensure efficient office operations.

· Adhere to firm policies, procedures, and ethical standards.

· Perform additional duties and special projects as assigned by leadership.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Communications- Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

· One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Ability:

· Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.

Mathematical Ability:

· Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry.

Reasoning Ability:

· Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

Computer Skills: Microsoft Office, Google Docs, Zoom, Clio, NexisLexis, WestLaw, Kennect, Etc.

Certificates and Licenses: None

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is usually quiet.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, or crawl. The employee is regularly required to stand, walk, talk, or hear. The employee is frequently required to use hands to sit, finger, handle, or feel.The employee must occasionally lift and/or move up to 25pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Pay: $22.00 - $26.00 per hour

Benefits:

• Paid sick time

Experience:

• Personal injury law: 1 year (Required)
• Legal research: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: Hybrid remote in Commerce City, CO 80022