Phlebotomy Technician, Laboratory Services

The Phlebotomist Technician Will

• Perform and process specimen collection including venipuncture and capillary draws, blood cultures, heel or finger sticks, POC testing, ECG exams and special techniques for difficult, pediatric or geriatric patients. Utilizing a variety of reports to complete or cancel/discharge specimens in the electronic medical record system to ensure compliant billing.
• Escalating issues to leadership where results are not crossing over into the medical record.
• Provide customer service to physicians which may involve retrieving test results from Shirley Ryan AbilityLab and/or NMH databases .
• Dispose of potentially hazardous material according to protocol.
• Stock and monitor inventory of laboratory supplies and notify management of shortages.
• Perform ECG exams per physician orders for transmittal to NM Cardiology interpretation Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
  
  

Reporting Relationships

• Reports directly to the Supervisor, Laboratory
  
  

Knowledge, Skills & Abilities Required

• High school diploma or equivalent.
• Certification from an accredited medical phlebotomy program, medical assistant program or equivalent.
• A minimum of one year of experience performing phlebotomy on a broad range of patient types in a hospital setting and ECG experience preferred.
• Prior work experience in pathology, laboratory support or health-related position.
• Familiarly with medical terminology, billing and coding preferred. Ability to effectively use a personal computer and working knowledge to perform data entry and analysis.
• Experience with Cerner and Epic Healthcare Information system a plus.
• Excellent communication and interpersonal skills are required to interact with physicians, nurses, patients and other internal and external customers in various circumstances.
• Ability to collaborate effectively in a team setting in order to maximize quality and efficiently of operations.
  
  

Working Conditions

• Normal office environment with little or no exposure to dust or extreme temperature.
  
  

Pay and Benefits*:

Pay Range: $20/hr

Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits

• Benefits and benefits’ eligibility can vary by position
  
  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.