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Why Join Us?
Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.
Job Description:
The Physician Liaison is responsible for supporting the development and execution of a territory-specific strategy to enhance communication and engagement with healthcare providers. This role focuses on data-informed outreach efforts, provider education, and collaboration to facilitate appropriate patient access to care. The Liaison will work to strengthen existing relationships and identify opportunities for collaboration, in alignment with organizational goals and within regulatory and ethical standards.
Responsibilities
Build and maintain positive, professional relationships with referring providers and their staff to support coordinated patient care.
Conduct regular, appropriate outreach through peer-to-peer interactions, scheduled visits, follow-ups, email communication, and phone calls, in accordance with applicable policies and procedures.
Utilize tools such as Salesforce and OneAnalytics to assess referral patterns, monitor patient volumes, and support strategic planning within the assigned territory.
Accurately and promptly document outreach activities in Salesforce to support transparency and performance tracking.
Participate in regular performance reviews, including analysis of key metrics and variance reporting, to support continuous improvement.
Identify and communicate potential operational barriers or process issues that may impact referral workflows, and collaborate on solutions as appropriate.
Serve as a liaison between referring providers and internal teams, ensuring clarity of communication and continuity of care coordination.
Support the organization of educational events or community-based programs involving clinical staff, in accordance with compliance standards and company policy.
Collect and communicate relevant market insights, such as emerging trends or potential gaps in care access, with appropriate internal stakeholders.
Collaborate closely with leadership, including the OneOncology team, to ensure alignment with strategic goals and initiatives.
Participate in assigned special projects or organizational initiatives as needed.
Perform additional responsibilities as assigned, consistent with the scope of the role and organizational needs.
Key Competencies
Excellent verbal and written communication skills.
Proficient with CRM and market analytics reporting, preferably Salesforce
Ability to pull general analytical territory reports associated with the appropriate reporting tools and job functions.
Strong knowledge of both Oncology and Non-Oncology Infusion Treatments a plus.
Ability to work cooperatively.
Initiative-taking, solution-oriented, and empathic to our patient population.
Experience with marketing and communications.
Strong computer skills; in Excel, Word, and PowerPoint
Comfortable traveling locally 80% of the work week.
Easily adjust to change.
Qualifications
Bachelor’s Degree and 3-5 years of relevant experience within Oncology or the healthcare industry.
May consider without bachelor’s degree with additional relevant experience of 4+ years (equaling 8 years of experience).
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