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Job Role: Physiotherapist (Female)
Monthly Salary**:QAR 4,000** to **QAR 4,200** (Full package / All in)
* Change of Visa sponsorship under our company**:REQUIRED**
* Change of current QHCP License from the current Company/Sponsor**:REQUIRED**
* Mandatory: QHCP License from Qatar MOPH
Key Responsibilities:
Front Desk Operations:
- Greet clients, visitors, and staff with a warm and friendly demeanor.
- Maintain a tidy and organized reception area to create a welcoming atmosphere.
Appointment Scheduling:
- Coordinate and schedule appointments for clients, ensuring efficient time management for wellness services.
- Use scheduling software to manage appointments, rescheduling, and cancellations effectively.
- Provide clients with accurate information regarding appointment availability and duration.
Client Relations:
- Interact with clients in a courteous and attentive manner, addressing their needs and concerns promptly.
- Assist clients in completing necessary paperwork and forms, ensuring accuracy and confidentiality.
Information Dissemination:
- Provide accurate information about the center's services, programs, and offerings to clients and visitors.
- Educate clients about the wellness center's policies, procedures, and guidelines.
Administrative Support:
- Assist in maintaining client records, databases, and electronic health records in compliance with privacy regulations.
- Handle administrative tasks, such as data entry, filing, and maintaining inventory of office supplies.
Collaboration:
- Communicate effectively with other staff members to ensure smooth coordination of services and schedules.
- Collaborate with wellness professionals to facilitate a seamless client experience.
Problem Solving:
- Address and resolve any client concerns or complaints in a professional and empathetic manner.
- Escalate issues to appropriate personnel when necessary.
Qualifications:
- High school diploma or equivalent; additional education in administration or hospitality is a plus.
- Proven experience as a receptionist, front desk representative, or similar role.
- Excellent communication and interpersonal skills, with a strong customer service orientation.
- Ability to multitask, prioritize, and handle a high volume of inquiries and tasks.
- Strong organizational skills and attention to detail.
- Knowledge of health and wellness practices and terminology is advantageous.
- Discretion and confidentiality when handling sensitive information.
Work Environment:
The Health and Wellness Center operates in a professional and client-focused environment. The receptionist will primarily work at the front desk, interacting with clients, staff, and visitors. The role may involve sitting for extended periods and occasionally lifting light items.
Job Type: Full-time
Pay: QAR4,000.00 - QAR4,200.00 per month
Application Question(s):
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