PI Support Manager

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time PI Support Manager in [LOCATION] we’re looking for?

Your future role

Take on a new challenge and apply your engineering expertise in a cutting-edge field. You’ll work alongside collaborative and dynamic teammates.

You’ll provide field engineering leadership while assisting and supporting projects and the Product Introduction (PI) team in investigating, troubleshooting, and resolving technical or quality issues. Day-to-day, you’ll work closely with teams across the business (such as RAMS, Quality, and Project Engineering teams), support technical reviews with internal and external suppliers, and ensure the efficient flow of information across the PI Customer Site, PI functions, and project teams.

You’ll specifically take care of diagnosing malfunctions and recommending preventative and corrective actions, but also supporting configuration control and documentation management.

We’ll look to you for:

• Supporting technical activities during the PI period, as well as commissioning and warranty phases

• Providing technical guidance and supporting technicians in troubleshooting and repairs

• Driving reliability growth through failure investigations and forecasts

• Ensuring quality input to the Failure Management database for RAMS exploitation

• Facilitating containment measures to prevent reoccurrence of failures

• Driving technical Return of Experience (REX) reporting and feedback

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• A degree in Engineering or Industrial fields

• Several years of technical experience in mechanical or electrical/electronic engineering

• Knowledge of railway safety and RAM principles

• Exposure to EHS (Environment, Health, and Safety) practices

• Experience with data analytics

• Problem-solving skills and experience working with customers

• Familiarity with DFQ, quality, and audit processes

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our inclusive and flexible working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership roles in engineering or project management

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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