Ping/ForgeRock IDM

Overview:

A Senior Ping IDM / ForgeRock IDM Solution Specialist designs and delivers enterprise-grade identity lifecycle management and account synchronization solutions for a diverse client base. This role requires equal strength in architecture and hands-on implementation — the ability to translate complex business requirements into secure, scalable IAM designs and then execute those designs through configuration, integration, and deployment of the Ping Identity Management (formerly ForgeRock IDM) platform.

The specialist is expected to lead engagements involving identity lifecycle automation, provisioning, reconciliation, workflow orchestration, and system integrations across hybrid and cloud environments. While most work is performed remotely, periodic client travel is required.

Identity Fusion has been delivering identity and access management solutions for nearly two decades, with experience spanning multiple IAM platforms and technologies. Our specialists bring broad industry expertise while maintaining deep proficiency in Ping Identity’s product suite. We partner with organizations across the public and private sectors — from mid-market companies to large global enterprises — helping them modernize identity architectures, streamline lifecycle management, and strengthen security posture through resilient IAM foundations.

We are seeking motivated professionals who are passionate about building next-generation identity solutions using modern cloud and hybrid architectures. You will work on complex, high-impact projects, collaborate with experienced IAM practitioners, and design solutions for enterprise clients in a fast-paced, high-performance environment.

We offer competitive compensation, comprehensive benefits, ongoing training and mentorship, and performance-based incentives. Travel flexibility is required, though the majority of work is remote.

Ping Identity Management Solution Specialist

The Senior Ping Identity Management Solution Specialist is responsible for architecting and delivering comprehensive account management and identity synchronization solutions for our growing client base. This role spans the full lifecycle of an identity management engagement, including requirements discovery, solution design, implementation, testing, production deployment, and transition to operational support.

Serving in both architectural and hands-on technical capacities, the specialist must combine strong business acumen with deep expertise in identity management platforms, integration patterns, and enterprise system design principles.

In addition to advanced technical proficiency, the role requires exceptional organizational and time management skills, the ability to manage priorities across multiple initiatives, and outstanding verbal and written communication skills. The successful candidate must be comfortable engaging with executive stakeholders, collaborating with technical teams, and clearly articulating complex identity concepts to diverse audiences.

Responsibilities:

• Articulate the business and technical benefits of Ping/ForgeRock identity management solutions
• Capture and defines customer business and technical requirements
  
• Create and define business, functional and application architecture designs as per business requirements
• Map requirements to use cases, use cases to solutions and solutions to product features
  
• Architect identity management solutions using best practices and proven methods
• Deliver internal and customer-facing projects utilizing Ping IDM/ForgeRock IDM solutions
• Create customer-facing documentation including architectural design, requirements, and test plans
• Perform technical training and identity management workshops either in-person or remotely
• Provide ongoing support to an existing customer base
• Participate in continuous learning (both formal and informally)
• Work with the support team to define, design, implement, and maintain the tools necessary for providing support to our customer base. This includes applications, scripts, and/or tools used by the support team for gathering, diagnosing, or otherwise providing support of the customer’s operating system and/or identity management applications and/or connected systems.
• Travel as necessary

Required Skills:

• Strong understanding of identity and access management (IAM) principles, including lifecycle management, authentication, authorization, and governance
• Hands-on experience with provisioning / IDM platforms (Ping IDM / ForgeRock IDM preferred; experience with Okta, SailPoint, NetIQ, Oracle, etc. is beneficial)
• Solid understanding of LDAP directory services and their role within enterprise identity architectures
• Deep experience designing, consuming, and troubleshooting Ping IDM RESTful endpoints (managed objects, system connectors, reconciliation, workflow, and synchronization APIs), including JSON payload design and API security considerations
• Extensive experience working in Linux environments
• Experience debugging and troubleshooting Java-based applications and services
• Experience integrating Java applications to relational databases (Oracle, MySQL, PostgreSQL, IBM DB2, etc.)
• Development experience utilizing scripting languages (such as JavaScript or Groovy)
• Ability to troubleshoot and identify complex software, hardware, and systems issues
• Ability to work within a distributed team across multiple time zones
• Desire to continue to develop personal skill set in a proactive environment
• Values teamwork and can contribute to as well as lead the group
• Ability to maintain professionalism while under pressure
• Ability to exercise judgment in the absence of defined procedures and practices to determine appropriate actions
• Excellent analytical abilities, resulting in quick problem resolution
• Excellent verbal and written communication skills
• Unafraid to share opinions in a constructive professional way
• A sense of humor

Desired Skills:

• Working knowledge of ForgeRock or Ping platforms
  
• Experience with virtual environments (such as Amazon EC2)
• Experience working with distributed source control systems (such as Git)
• Familiarity with major enterprise solutions such as ERP, CRM, etc

Experience and Qualifications:

• BS Degree in Computer Science or equivalent experience.
• A minimum of three (3) years’ hands-on experience implementing one or more of the following:
  • Identity Management products (FR/Ping IDM, Waveset, Oracle Identity Manager, NetIQ Identity Manager, Sailpoint IdentityIQ, etc.)
  • Enterprise directory solutions
• A minimum of two (2) years' software development experience
• US Citizenship required.